Leo Hoeft
Janesville
Summary
Detail-oriented Fiber Optic Technician with a strong background in telecommunications and exceptional project management skills. Efficiently assesses needs, installs components, and troubleshoots problems with precision. Proactively stays updated on the latest equipment and techniques to ensure top-notch service delivery.
Overview
11
11
years of professional experience
Work History
Fiber Optic Technician
Five Star Energy Services
03.2024 - Current
- Conducted routine maintenance and troubleshooting on fiber optic systems to ensure optimal performance.
- Collaborated with project managers to execute installation plans efficiently and effectively.
- Trained junior technicians on fiber optics best practices and safety protocols.
- Enhanced network reliability by performing detailed inspections and repairs on existing fiber infrastructure.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
Fiber Optic Splicer
Contracted
08.2023 - 02.2024
- Spliced and terminated fiber optic cables to ensure optimal signal strength and integrity.
- Conducted routine maintenance on splicing equipment, enhancing reliability and reducing downtime.
- Collaborated with project managers to develop efficient installation schedules for fiber optic networks.
- Led troubleshooting initiatives for fiber optic systems, significantly reducing service interruptions for clients.
Fiber Optic Technician
Kemp Communications
07.2022 - 07.2023
- Provided professional customer service while in homes
- Cleaned and maintained tools and test equipment
- Recorded and analyzed test results for daily work reports
- Installed and terminated fiber optic cables in residential and commercial settings.
Guest Service Leader
Kwik Trip Inc
05.2019 - 07.2022
- Provide excellent customer service in person and over the phone
- De-escalating situations involving problematic customers or patrons
- Communication and coordination between different members of a team to reach a common goal
- Controlled information and documents pertinent to business success in a secure database
Army National Guard
12.2014 - 12.2020
- Complete tasks while paying close attention to detail
- Leading small teams of 6-8 people on various tasks
- Completing difficult assignments in high-stress environments
Bartender
American Legion
03.2018 - 04.2019
- Maintain overall cleanliness of entire facility
- Provide prompt and accurate service to regular patrons as well as new guests
- Exercise refined time-management skills
Education
High School Diploma -
Winter High School
05.2015
Business Management
Western Technical College
La Crosse, WISkills
- Attention to detail
- Leadership capabilities
- Communicate in an affable manner
- Critical thinking
- Fast learner
- Decision making
- OTDR operation
- Fusion splicing
- Fiber optic safety
Timeline
Fiber Optic Technician
Five Star Energy Services
03.2024 - Current
Fiber Optic Splicer
Contracted
08.2023 - 02.2024
Fiber Optic Technician
Kemp Communications
07.2022 - 07.2023
Guest Service Leader
Kwik Trip Inc
05.2019 - 07.2022
Bartender
American Legion
03.2018 - 04.2019
Army National Guard
12.2014 - 12.2020
High School Diploma -
Winter High School
Business Management
Western Technical College
ADDITIONAL INFORMATION
AWARDS , Wisconsin Write Ribbon, National Disaster Service Ribbon
Awards
Wisconsin Write Medal, National Defense Service Medal, Florida National Active Service Ribbon, Wisconsin Emergency Service Ribbon
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