Dynamic leader with a proven track record adept in sales management coaching and inventory management. Excelled in driving sales growth through strategic vehicle acquisition and pricing strategy. Skilled in fostering team collaboration, achieving significant profit margins, and implementing effective sales strategies. Demonstrates exceptional analytical skills and a commitment to continuous improvement.
Overview
22
22
years of professional experience
Work History
Pre-Owned Sales Director and Inventory Strategist
Habberstad BMW/Bayshore BMW
11.2023 - 02.2025
Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
Coached sales managers to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
Managed used vehicle trades and auction acquisitions and monitored and adjusted inventory along with pricing to turn units while maintaining gross profit.
Liaised with sales, marketing, and service management teams to develop solutions and accomplish shared objectives.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Implemented systems and procedures to increase sales.
Pre-Owned Sales Manager
Empire Auto Group
03.2019 - 11.2023
Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Compiled and analyzed data to determine approaches to improve sales and performance.
Liaised with sales, marketing, and service management teams to develop solutions and accomplish shared objectives.
Implemented systems and procedures to increase sales.
Pre-Owned Sales Manager
Lexus of Rockville Centre/Freeport
08.2003 - 03.2019
Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Compiled and analyzed data to determine approaches to improve sales and performance.
Liaised with sales, marketing, and service management teams to develop solutions and accomplish shared objectives.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Implemented systems and procedures to increase sales.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Education
High School Diploma -
John Bowne High School
Flushing, NY
05-1999
Skills
Pricing strategy
Sales Management coaching
Reconditioning oversight
Vehicle acquisition
Inventory management
Analytical skills
Sales strategy
Sales targeting
Vendor management
Sales forecasting
Accomplishments
Achieved and maintained number one market position every month for TPO and CPO RDR's during tenure at BMW.
Brought down average days in recon from 21 days to single digits.
Languages
Chinese (Cantonese)
Native or Bilingual
English
Native or Bilingual
Interests
I enjoy helping others to achieve their goals
Grassroots marketing Working with local clubs, professionals, venues to spread awareness of the dealership and the brand
Timeline
Pre-Owned Sales Director and Inventory Strategist
Habberstad BMW/Bayshore BMW
11.2023 - 02.2025
Pre-Owned Sales Manager
Empire Auto Group
03.2019 - 11.2023
Pre-Owned Sales Manager
Lexus of Rockville Centre/Freeport
08.2003 - 03.2019
High School Diploma -
John Bowne High School
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JAKE CIOFFIJAKE CIOFFI
Client Advisor, Sales Advisor at Habberstad BMW / Habberstad PowersportsClient Advisor, Sales Advisor at Habberstad BMW / Habberstad Powersports