Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Software
Timeline
Hi, I’m

Leo Lantz

Albuquerque,NM
Leo Lantz

Summary

Experienced professional with over 20 years in the hotel and hospitality industry, specializing in delivering exceptional guest experiences. Skilled in management and interpersonal communication. Seeking an opportunity to utilize expertise to contribute to the success of a New Mexico company that prioritizes customer satisfaction and the overall customer experience. Proven track record in Texas, Las Vegas, NV, and Albuquerque markets, well-equipped to drive positive results and exceed expectations.

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.

Overview

12
years of professional experience
7
years of post-secondary education
2
Languages

Work History

Montebello on Academy

Caregiver
01.2024 - Current

Job overview

  • Providing care to senior residents in assistant living
  • Tasks to include transfers, hygiene, bathing, grooming, toileting and other daily living duties
  • In addition to monitoring vitals, providing companionship/emotional support, etc

Hotel Inn - Santa Fe

General Manager
01.2022 - 01.2024

Job overview

  • Responsible for opening the previously closed Quality Inn as a unique independent brand
  • Preparing the hotel building to an opening status (new signage, telecom, website, etc.)
  • Creating new hotel policies and procedures, building new staff, promoting and marketing hotel, and setting new budget and revenue goals and building relationships

Motel 6

Operations Manager
01.2020 - 01.2022

Job overview

  • Responsible for all aspects of the 'back-of-the-house' operations (housekeeping, maintenance, etc.) and General Manager responsibilities as needed

Woodspring Suites (formally Value Place)

General Manager
01.2015 - 01.2020

Job overview

  • Oversee all departments, to include P & L, budget, inventory, marketing, and reviews
  • Assisted in improving Trip Advisor ranking from #14/25 to #2/25
  • Monitoring staff performance, including housekeeping standards and staff interactions with guests
  • Additional duties included hiring, coaching, counseling and training

Sheraton Gunter Hotel

Guest Service Manager
01.2013 - 01.2015

Job overview

  • Managed guest service department to include periodic stand-up meetings and group discussions to address ways to enhance the guest experience, address any issues with guest services, interview and evaluate prospective employees, ensure all aspects within the department to reflect high standards expected by the Sheraton Hotel

Education

San Antonio College

Associate from Business Management
01.2005 - 05.2007

University Overview

Luther Burbank High

High School Diploma
01.1999 - 05.2003

University Overview

Indiana University, Purdue University Indianapolis
Indianapolis, IN

Bachelor In Psychology In Addiction from Psychology
05.2022

University Overview

Skills

Meal planning and preparation

Accomplishments

Accomplishments

Trip Advisor competitor.

Affiliations

Affiliations

Chamber of Commerce Affiliated.

Additional Information

Additional Information

Budget setting, number making, guest service achieving, hotel winning attitude.

Software

All Microsoft platforms

Networking power players

Marketing Strategist

Timeline

Caregiver
Montebello on Academy
01.2024 - Current
General Manager
Hotel Inn - Santa Fe
01.2022 - 01.2024
Operations Manager
Motel 6
01.2020 - 01.2022
General Manager
Woodspring Suites (formally Value Place)
01.2015 - 01.2020
Guest Service Manager
Sheraton Gunter Hotel
01.2013 - 01.2015
San Antonio College
Associate from Business Management
01.2005 - 05.2007
Luther Burbank High
High School Diploma
01.1999 - 05.2003
Indiana University, Purdue University Indianapolis
Bachelor In Psychology In Addiction from Psychology
Leo Lantz