Eudayna Guichard

• Provide extensive outreach and advocacy services, facilitate service plan reviews, and act as a resource for referrals and community liaison.
• A case planner is a social worker that works primarily on behalf of children. Job duties include visiting each child in a caseload at school or home, counseling family members, developing customized treatment plans, assisting with conflict resolution, and connecting families with resources in the community.

• Conduct patient assessments to identify behavioral needs and develop targeted support strategies.

• Collect and analyze behavioral data to track progress and make data-driven adjustments to interventions.

• Connected with customers to provide assistance and collect feedback to optimize operations.
• Supported team members by assisting in upselling products and services and closing sales with customers.
• Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
• Organized and updated schedules to optimize coverage for expected customer demands.

• Monitored and updated employee database and managed scheduling for team.
• Interpreted management directives to define and document administrative staff processes.
• Standardized office structures and processes to promote collaboration and increased performance.
• Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
• Produced detailed reports to track trends and keep senior management informed.

• Preparation of food, running of shifts, attending to customer needs, distribution of food samples, overseeing of sales reports.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Worked with management team to implement proper division of responsibilities.
• Developed training, task and process guidelines and communicated clear and concise directions to employees.

• Assist with dental procedures such as fillings, crowns and extractions, taking X-rays, taking and pouring dental impressions.
• Clerks, US postal service, November 2019–January 2020
• Scanning and sorting of packages for delivery