Matilda Rodriguez
Fresno,CA
Summary
Professional and knowledgeable Receptionist versed in administrative support and customer service. Offering 10 years' experience managing company reputation with customers.
Highly efficient and accurate with strong planning, problem-solving and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Legal Documents /Tax Preparer
ALJ Information Service
01.2013 - 03.2023
- Delivered comprehensive tax documentation required for accurate individual and corporate returns.
- Consulted with clients.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Delivered reports, records and other items within specified timeframes and prioritized delivery schedule based on court schedule.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
Accounting Assistant
Sun Pacific
10.2021 - 10.2022
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Agricultural Field Worker
Labor Force Management
01.2021 - 09.2021
- Operated tractors
- Pruning
- Picking Fruit
- Packing Fruit
Administrative Assistant
Marquez Brothers International Inc
08.2012 - 11.2020
- Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
- Coached new employees on administrative procedures, company policies and performance standards.
- Reduced overhead by taking on more responsibility with creative and administrative projects.
- Managed office supplies, vendors, organization and upkeep.
- Assisted senior administrative professionals with daily work tasks.
- Performed clerical tasks, including answering incoming phone calls, sorting mail and sending correspondence.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and quickly redirected phone calls
- Assisted with event planning, including associated travel and logistical arrangements.
- Professionally solved all complex problems that affected the business's direction.
- Scanned physical files into digital records.
- Managed daily office operations, including client account, supply, inventory and records management.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Answered and managed incoming and outgoing calls while recording accurate messages.
Warp Planner
Pro Flowers
07.2012 - 10.2012
- Managed multiple lines through computer system, for orders to be shipped
- Pack, cut
- Insert cards and coupons
- Maintain a clean work area
- Train new employees
Warehouse Associate
G Debbas Chocolatier
09.2008 - 03.2011
- Assembled and filled orders to be shipped to customers and prepared all shipping documentation.
- Verified the quantity and description of materials received by checking merchandise against the packing list.
- Kept warehouse clean and organized
- Ensured warehouse accessibility and safety for customer traffic.
- Assembled orders and packed items for shipment in an accurate and timely manner, conveying orders to shipping personnel.
- Received incoming materials and products
- Shipped material and performed boxing, packing, labeling and preparation of any related documents.
Receptionist
Courtesy Staffing
09.2007 - 12.2007
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Greeted customers and visitors in-person and via telephone calls.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Answered telephone inquiries from clients, vendors and the public.
- Received and routed business correspondence to correct department or staff member.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Coordinated office inventory by restocking supplies and placing purchase orders.
- Wrote professional memorandum, letters and marketing copy.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
Front Desk/Medical Assistant
Community Regional Medical Center
10.2000 - 05.2004
- Copied, logged and scanned supporting documentation.
- Worked directly with and under the pressure of three physicians
- Entered details such as payments, account information and call logs into the computer system.
- Open/ Close office
- Pull/File charts
- Order procedures through computer system
- Answer multi phone lines
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Business With Emphasis Of Accounting
Heald College
Fresno, CATax Preparer
Jackson Hewitt
Fresno, CA2012
Medical Front Office
Fresno Adult School
Fresno, CA2000
Skills
- Self-motivated
- Document scanning
- Team leadership
- Clerical support
- Extremely organized
- Data entry
- Skilled in Microsoft Office
- Pruning
Certification
- Medical Front Office Training
- Tax Preparer
Languages
Spanish
Native or Bilingual
Timeline
Accounting Assistant
Sun Pacific
10.2021 - 10.2022
Agricultural Field Worker
Labor Force Management
01.2021 - 09.2021
Legal Documents /Tax Preparer
ALJ Information Service
01.2013 - 03.2023
Administrative Assistant
Marquez Brothers International Inc
08.2012 - 11.2020
Warp Planner
Pro Flowers
07.2012 - 10.2012
Warehouse Associate
G Debbas Chocolatier
09.2008 - 03.2011
Receptionist
Courtesy Staffing
09.2007 - 12.2007
Front Desk/Medical Assistant
Community Regional Medical Center
10.2000 - 05.2004
Business With Emphasis Of Accounting
Heald College
Tax Preparer
Jackson Hewitt
Medical Front Office
Fresno Adult School
- Medical Front Office Training
- Tax Preparer
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