Summary
Overview
Work History
Education
Skills
Timeline
Generic
Leonardo Lopez Jr

Leonardo Lopez Jr

Stockton,CA

Summary

Skilled in operational planning and customer relationship development. Committed to excellence in customer service and operational efficiency.

Overview

11
11
years of professional experience

Work History

Operations Supervisor

Agile Transportation, INC
09.2016 - Current


  • Responsible for maintaining an efficient flow of equipment and ensure drivers (a combined 35 company & independent contractors) are dispatched in traffic lanes to maintain a high level of premier customer service.
  • Effectively utilize dispatch computer systems to prepare routes and dispatch drivers. Ensure all freight is out for delivery according to service standards and customer requirements.
  • Work with the maintenance department to sure equipment is available for PM service and other work as necessary.
  • Maintain excellent working relationships with shippers/receivers, customers and independent contractors as the front line representative of the company.
  • Handle phone calls from customers in accordance with telephone etiquette and customer service standards. Assist staff with customer service calls regarding scheduling appointment freight, tracing, customer problem resolution, etc. premier customer service.
  • Plan and schedule freight operations; coordinate and assign drivers with equipment and dispatch loads in the most efficient and profitable manner. Special considerations are planned and accounted for (chemicals, fragile, etc.).

Container Yard Support

Antonini Freight Express
05.2014 - 08.2016
  • Supported yard operations with the proper use of tools, machinery, and equipment following safety protocols.
  • Install large bulk bags inside 5-15 shipping containers per day per customer's specifications.
  • Operated forklifts and power washers to complete assigned yard tasks.
  • Conducted general clean up of entire yard and facilities to maintain safe working environment.
  • Ensured timely completion of projects with effective collaboration and communication among team members.
  • Assisted in receiving, stocking and distribution of merchandise.

Education

High School Diploma -

Edison High School
Stockton, CA
05-2014

Skills

  • Operational Planning
  • Goal Setting
  • Administration and Operations
  • Data analysis and Modeling

Timeline

Operations Supervisor

Agile Transportation, INC
09.2016 - Current

Container Yard Support

Antonini Freight Express
05.2014 - 08.2016

High School Diploma -

Edison High School

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