Leo Monteil
Highland,CA
Summary
Accomplished Operations Manager with a proven track record at Pitney Bowes, enhancing productivity and reducing costs by spearheading process improvements. Expert in fostering team leadership, I've significantly boosted employee retention and operational efficiency. Skilled in data analysis and interpersonal communication, I excel in driving performance and delivering results. Having 29 years in the transportation industry I have had the privilege of performing, training and managing at many levels for various transportation companies. I have worked with both independent contractors and union workforces with both small package and LTL customers servicing residential, small business and major retail stores.
Overview
29
29
years of professional experience
Work History
Operations Manager
Pitney Bowes
01.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Shipping Manger
Etiwanda Logistics
10.2022 - 01.2023
- Managed inventory with production team to assure daily shipment schedules met dispatch appointment times.
- Managed shipping department clerical staff and dock associates.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Senior Dock Supervisor
YRC Freight Inc
11.2006 - 09.2022
- Supervise outbound dock operations nightly including evening dispatch and clerical staff.
- Assist inbound operation with service plan for next day.
- Utilize standard operating procedures, effective crew resource management, communication and procedures specified by company policies and regulations.
- Communicated with drivers to inform cargo loading and unloading schedule and other relevant information.
- Implemented loading dock process and productivity improvements.
- Fostered a culture of continuous improvement among dock staff promoting best practices in workflow efficiency proactively.
- Ensured timely shipments by closely monitoring loading and unloading processes to meet dispatch time schedules.
Pick-up and Delivery Manager
Fed Ex Ground
04.1995 - 10.2006
- Manager of all deliveries and pick-ups for terminal service area for all of Orange County and parts of South Los Angeles County.
- Maintained all terminal vehicle maintenance files for company owned and contractor owned equipment.
- Responsible for recruiting process for temporary and contractor hired drivers.
- Managed resources effectively to avoid unnecessary delivery delays.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
Education
No Degree - Biological And Physical Sciences
San Bernardino Valley College
San Bernardino, CANo Degree - Biological And Physical Sciences
Riverside City College
Riverside, CASkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Planning and Implementation
- Staff Management
- Staff Development
- Interpersonal Communication
- Process Improvement
- Schedule Management
- Quality Assurance Controls
- Logistics Management
- Assignment Delegation
- Data Management
- Data Analysis
- Performance reporting
- Performance Evaluations
Additional Information
Successfully completed training courses for Interactive management, Situational Leadership,Contractor Relations, Total Quality Management, Haz-Mat and Smith System driver training.
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
Pitney Bowes
01.2023 - Current
Shipping Manger
Etiwanda Logistics
10.2022 - 01.2023
Senior Dock Supervisor
YRC Freight Inc
11.2006 - 09.2022
Pick-up and Delivery Manager
Fed Ex Ground
04.1995 - 10.2006
No Degree - Biological And Physical Sciences
San Bernardino Valley College
No Degree - Biological And Physical Sciences
Riverside City College
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