Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
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Leo Moore

Fort Worth

Summary

Dynamic Store Manager with a proven track record at Starbucks, excelling in inventory management and customer service. Successfully implemented cost reduction strategies, enhancing operational efficiency and boosting customer satisfaction. Adept at data-driven decision making, fostering team performance, and building strong business relationships to drive growth and achieve strategic objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Manager

starbucks
Fort Worth
07.2022 - Current
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Monitored inventory levels and placed orders to restock shelves.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Store Manager

Dunkin' Brands
Saginaw
01.2021 - 07.2022
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.

Executive Chef

Eatzis Market & Bakery
Fort Worth
01.2019 - 01.2021
  • Managed kitchen staff team and assigned tasks for various stages of food production.
  • Inspected equipment regularly to maintain safe working conditions in the kitchen.
  • Supervised dramatic changes to kitchens, adhered to health department standards and handled customer requests for healthier food options.
  • Focused on customer satisfaction, creating delicious cuisine to impress diners.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Trained and supervised line cooks to develop new skills and improve team performance.
  • Determined schedules and staff requirements necessary to prepare and plate food.
  • Negotiated contracts with suppliers to secure competitive prices for ingredients.
  • Created recipes, incorporating various techniques, to build flavor and unique visual appeal.

General Manager

Fatz Cafe
Augusta
06.2017 - 01.2019
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Tracked monthly sales to generate reports for business development planning.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Collaborated with local businesses to create mutually beneficial partnerships.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Oversaw food preparation, production and presentation according to quality standards.

Education

Bachelor of Arts - Business Management

The University of Texas At Arlington
Arlington, TX

Skills

  • Inventory management and visual merchandising
  • Sales analysis and business planning
  • Customer service and operational improvement
  • Cost reduction strategies
  • Staff training and employee supervision
  • Data-driven decision making
  • Policy development and program management

Affiliations

sports enthusiast, dart player, husband and father

Certification

  • food manager certification

Accomplishments

  • New store opening
  • Store manager trainer
  • ADP leader
  • Manager of the Quarter

Timeline

Store Manager

starbucks
07.2022 - Current

Store Manager

Dunkin' Brands
01.2021 - 07.2022

Executive Chef

Eatzis Market & Bakery
01.2019 - 01.2021

General Manager

Fatz Cafe
06.2017 - 01.2019

Bachelor of Arts - Business Management

The University of Texas At Arlington

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