Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leo Mou

Walnut

Summary

Proactive staff member skilled in maintaining operational efficiency and safety standards. Committed to enhancing customer satisfaction through effective teamwork and meticulous attention to detail in daily tasks.

Overview

2
2
years of professional experience

Work History

Staff Member

Underwater Archives
La Habra
05.2026 - Current
  • Assisted in maintaining aquatic environments to ensure optimal safety and health standards
  • Completed day-to-day duties accurately and efficiently.
  • Shipped out products
  • Photographed products and ensured their timely upload to the website.
  • Increased sales 5%

Sales Assistant

House Of Imports Mercedes Benz
Buena Park
09.2025 - 05.2026
  • Assisted customers with product inquiries and service options in a luxury automotive environment.
  • Coordinated with sales team to schedule customer appointments and follow up, enhancing customer engagement.
  • Provided detailed information on vehicle features, specifications, and financing options to clients.
  • Collaborated with service department to address customer concerns and streamline service requests.
  • Resolved customer complaints promptly, fostering positive experiences and customer loyalty within the dealership.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Informed customers of current promotions and discounts, encouraging informed purchasing decisions.
  • Increased sales 7.7%

Sales Porter

House Of Imports Mercedes Benz
Buena Park
09.2024 - 09.2025
  • Coordinated vehicle transfers between locations to support sales staff and optimize inventory management.
  • Ensured cleanliness and organization of dealership display vehicles to enhance customer experience.
  • Aligned and positioned hundreds of vehicles daily to maintain an organized and accessible dealership layout.
  • Operated dealership equipment safely while adhering to established safety standards and practices
  • Refilled gas tanks and documented fluid levels

Education

Bachelor of Science - Business Administration

University of La Verne
La Verne, CA
05-2023

Skills

  • Greetings and seating clients
  • Computer literacy: Proficient in MS Office Suite
  • Organizational skills
  • Time Management
  • Teamwork/Collaboration

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Limited
Korean
Limited

Timeline

Staff Member

Underwater Archives
05.2026 - Current

Sales Assistant

House Of Imports Mercedes Benz
09.2025 - 05.2026

Sales Porter

House Of Imports Mercedes Benz
09.2024 - 09.2025

Bachelor of Science - Business Administration

University of La Verne
Leo Mou