Leo Mullin
Boise,ID
Summary
Dedicated professional with demonstrated strengths in customer service, time management and attention to detail. Good at troubleshooting problems and building successful solutions. Excellent verbal communication skills with strong work ethic and background cultivating positive relationships and happy guests.
Overview
2
2
years of professional experience
Work History
Barback/Tender
Redfish Lake Lodge
Stanley, ID
05.2024 - 10.2024
- Prepared and served a variety of drinks quickly and accurately while providing friendly and attentive service to guests in a high-energy, rustic resort setting
- Managed high-volume orders, operated cash registers, and maintained cleanliness, all while handling diverse customer needs in a fast-paced environment
- Worked closely with bar staff to ensure smooth operations, resolved guest concerns promptly, and maintained a welcoming atmosphere despite unpredictable challenges
Server
Redfish Lake Lodge
Stanley, ID
05.2023 - 10.2023
- Served guests with precision in a bustling dining room of 100 people, always making sure each guest felt seen and taken care of from start to finish
- Managed multiple orders and tables at once, collaborating with kitchen and other front of house staff to ensure everything arrived on time and in order
- Build a warm and inviting atmosphere by listening to guest needs and responding promptly for personalized service
Host
10 Barrel Brewing Company
Boise, ID
11.2022 - 05.2023
- Maintained seating charts to optimize station rotations between 4 and 5 servers.
- Collaborated with FOH and BOH teams to support efficient operations, quality foodservice and guest satisfaction
- Provided superior customer service by promptly greeting and welcoming between 100-200 guests a shift
Education
High School Diploma -
Borah High School
05-2020
Bachelor of Science - Exercise Science
College of Western Idaho
Nampa, IDSkills
- Task prioritization
- Positive attitude
- Attention to detail
- Customer relations
- Suggestive selling
- Time management
International Travel
- Independently planned and executed extended travel itineraries across Europe and New Zealand, honing advanced organizational and budgeting skills.
- Adapted quickly to diverse cultural settings and language barriers, strengthening problem-solving abilities and enhancing cross-cultural communications
- Embraced unforeseen challenges with resilience and initiative, fostering self-resilience and a proactive approach to dynamic environments.
Timeline
Barback/Tender
Redfish Lake Lodge
05.2024 - 10.2024
Server
Redfish Lake Lodge
05.2023 - 10.2023
Host
10 Barrel Brewing Company
11.2022 - 05.2023
High School Diploma -
Borah High School
Bachelor of Science - Exercise Science
College of Western Idaho
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