Leo Petrini
Tucson,AZ
Summary
Dynamic sales professional with a proven track record at Aztec Blinds and Shutters, excelling in strategic sales planning and client relationship management. Enhanced customer experiences and drove repeat business through effective negotiation and cross-selling techniques, fostering loyalty and expanding the client base. Committed to delivering exceptional service and tailored solutions.
Overview
7
7
years of professional experience
Work History
Sales/Partner
Aztec Blinds and Shutters
09.2019 - Current
- Assisted with customer inquiries and provided product information to enhance sales opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Established long-term customer relationships by providing exceptional customer service.
- Adapted quickly to changing customer needs, ensuring a positive shopping experience.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Built a strong referral network through satisfied customers, resulting in increased lead generation and repeat business opportunities.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Local Operations Manager
Vacasa
08.2018 - 08.2019
- Managed vendor relationships, negotiating contracts to optimize service delivery while controlling costs effectively.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
El Dorado High School
Albuquerque, NMSkills
- Strategic sales planning
- Technical skills
- Effective negotiation
- Cross-selling techniques
- Client support
- Client relationship management
- Customer experience enhancement
- Product and service sales
- Customer demand evaluation
- Sales expertise
- Sales closing
- Post-sales support
Timeline
Sales/Partner
Aztec Blinds and Shutters
09.2019 - Current
Local Operations Manager
Vacasa
08.2018 - 08.2019
High School Diploma -
El Dorado High School
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