Leo Quiroz

• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
• Responded to and resolved customer questions and concerns.

Delivered successful training to more than Numerous employees during tenure, educating on successful work processes and productivity strategies.

• Completed store opening and closing procedures and balanced tills.
• Helped store management meet standards of service and quality in daily operations.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Stocked, tagged and displayed merchandise as required.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

• Constructed and camouflaged infantry positions and equipment to prevent detection.
• Led fire team during infantry dismounted battle drills and situational training exercises.
• Briefed leaders on readiness, equipment status and enemy locations to enable sound decision making.
• Led fire teams during battle drills and training exercises.
• Performed as fire team member during situational training exercises and infantry dismounted battle drills.