Leo Ruggiero
East Amherst,NY
Summary
Highly-motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Asbury Pointe, Inc.
Getzville, NY
06.2019 - Current
- Delivering excellent customer service to senior residents by responding quickly and effectively to their inquiries.
- Displays a compassionate demeanor and readily provides support to residents in need.
- Weighs information objectively and unemotionally. Identifies new ways to improve productivity and efficiency, and makes suggestions to supervisors.
- Efficiently utilizes time and willingly accepts direction and constructive suggestions while fostering harmonious relationships with colleagues, residents, families, and superiors.
- Demonstrates effective conflict resolution skills through active listening, problem solving, and compromise.
- Operate in a supervisor role on scheduled days by overseeing residents and serving staff in their dining room, greeting residents on arrival, and checking side job work for a clean working environment.
Temporary Employee
Spinneybeck Filzfelt
Getzville, NY
06.2021 - Current
- Handle customer order fulfillment in a warehouse environment.
- Proficient in operating hydraulic swing-arm clicker press machine to ensure efficient and precise cutting of various materials.
- Ensured efficient management of over 30 leather qualities and 96 felt colors, specializing in sample preparation and product customization for a global clientele.
- Skilled at safely carrying and managing weighty items like rolls of felt, leather, and product shipments weighing approximately 50 pounds.
- Synchronized efforts with colleagues to ensure timely completion of customer orders and organize inventory for leather and felt samples.
Notetaker
Rochester Institute of Technology, RIT
Rochester, NY
08.2023 - 05.2024
- Provided written summaries of lectures in a timely manner.
- Kept up-to-date on changes in course content and assignments.
- Uploaded finished documents to university server for access by professors and students.
- Created digital copies of all notes taken during class sessions for easy reference and sharing purposes.
- Coordinated with department staff regarding any special accommodations needed by students requiring notetaking services.
- Followed established protocols when submitting documentation requests from faculty members.
- Attended classes regularly to ensure accurate note taking.
Education
Bachelor of Science - Political Science
Rochester Institute of Technology
Rochester, NY05-2024
Bachelor of Science - Sociology and Anthropology
Rochester Institute of Technology
Rochester, NY05-2024
Skills
- Proficient in Microsoft Word, Google Docs
- Communication
- Social Perceptiveness
- Customer Service
- Organization
- Decision-Making
- Multitasking
- Experience in Notetaking
Accomplishments
- St. Michael's College Book Award Recipient
- Achieved Cum Laude Bachelor Degree Distinction
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References
References available upon request.
Timeline
Notetaker
Rochester Institute of Technology, RIT
08.2023 - 05.2024
Temporary Employee
Spinneybeck Filzfelt
06.2021 - Current
Asbury Pointe, Inc.
06.2019 - Current
Bachelor of Science - Political Science
Rochester Institute of Technology
Bachelor of Science - Sociology and Anthropology
Rochester Institute of Technology