Leo Scott
Austin,Texas
Summary
Agile PM professional with 9+ years of experience supporting and leading cross-functional teams in dynamic, fast-paced environments. Skilled in documentation, organization, and process optimization, with a strong ability to translate complex requirements into clear, actionable deliverables. A project leader fostering continuous improvement through the core pillars of Agile methodology.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Scrum Master, Technical Writer
Floor and Decor
Remote
11.2022 - 12.2025
- Facilitated Scrum framework – sprint planning, backlog refinement, daily standup, sprint reviews, and sprint retrospectives
- Developed and maintained product roadmaps, translating high-level strategy into structured, digestible documentation for stakeholders and delivery teams
- Created detailed process documentation and standard operating procedures (SOPs) in Confluence to standardize workflows and improve cross-functional efficiency
- Administered and configured ServiceNow to support IT service management processes, including incident, problem, and change management
- Defined and implemented Key Performance Indicators (KPIs) to measure growth, engagement, and overall performance across initiatives (Velocity, Burndown/Burnup Charts, CWF)
- Created and organized documentation company-wide
- Collaborated with cross-functional teams (DevOps, support, and engineering) to resolve system issues and streamline support processes
- Led 5 Agile teams as a servant leader (team sizes 6–12), facilitating collaboration, sprint execution, and stakeholder alignment.
- Established structured organizational practices to improve performance, increasing alignment and delivery consistency.
- Served as JIRA Administrator supporting multiple teams across enterprise initiatives at Floor & Decor
- Built and maintained Confluence spaces for Agile ceremonies, team documentation, and technical artifacts
Scrum Master, JIRA Admin
T-Mobile
Snellville, GA (Hybrid)
01.2018 - 11.2022
- Served as JIRA Administrator supporting multiple teams across enterprise initiatives at Floor & Decor
- Facilitated technical review sessions ensuring developers understand PBIs before start of Sprint and updating stories as needed (Description, Acceptance Criteria, Story points, etc.)
- Managed end-to-end delivery of projects within enterprise platforms supporting workflow tracking, financial alignment, and operational reporting
- Facilitated cross-functional coordination across business, technical, and operations teams to support system-driven project execution
- Oversaw backlog management, prioritization, and delivery tracking using tools like Jira, aligning closely with structured project lifecycle systems
- Partnered with stakeholders to translate business requirements into system workflows, ensuring alignment with operational and reporting needs
- Supported process improvements across project tracking, documentation, and reporting—mirroring structured environments like construction and contract management systems
- Coordinated dependencies across multiple teams and systems, ensuring accurate data flow and timely delivery of key project milestones
Scrum Master, Business Analyst
Sprint
Loganville, GA
01.2016 - 12.2017
- Facilitated daily stand-ups, sprint retrospectives, sprint demos, and agile ceremonies
- Defined and implemented Key Performance Indicators (KPIs) to measure growth, engagement, and overall performance across initiatives (Velocity, Burndown/Burnup Charts, CWF)
- Created process flows, data mappings, and documentation to support system enhancements and integrations
- Supported project delivery by tracking progress, managing dependencies, and communicating updates to stakeholders
- Conducted impact analysis for new initiatives and system changes to assess risk and business value
- Validated solutions through user acceptance testing (UAT) and ensured outputs met business requirements
Event Curator & Manager
Freelance
Austin, TX
01.2023 - Current
- Curate, produce, and manage recurring live arts & music events, overseeing end-to-end execution from concept through post-event reporting
- Lead event operations including venue coordination, run-of-show planning, artist booking, and on-site logistics
- Manage cross-functional teams (media, hosts, vendors, volunteers) to deliver consistent, high-quality event experiences
- Oversee budgets, timelines, and contracts while ensuring alignment with brand and community objectives
- Develop promotional strategies and partnerships to drive attendance, audience growth, and artist engagement
Data Analyst Intern
Sprint
Loganville, GA
01.2016 - 12.2017
- Analyzed current-state processes and identified gaps, inefficiencies, and opportunities for improvement
- Created process flows, data mappings, and documentation to support system enhancements and integrations
- Partnered with cross-functional teams (engineering, QA, operations) to ensure accurate implementation of requirements
- Supported project delivery by tracking progress, managing dependencies, and communicating updates to stakeholders
- Conducted impact analysis for new initiatives and system changes to assess risk and business value
- Assisted in prioritizing requirements and aligning deliverables with business objectives and timelines
- Validated solutions through user acceptance testing (UAT) and ensured outputs met business requirements
Education
Bachelor of Science - Business Management
Allan Hancock College
Lompoc, CACertification
- Certified Scrum Master, ScrumAlliance - ID: 1635757
- Certified Scrum Product Owner, ScrumAlliance - ID: 001403018
- Certified SAFe 6 Agilist - ID: 13380719-6851
Timeline
Event Curator & Manager
Freelance
01.2023 - Current
Senior Scrum Master, Technical Writer
Floor and Decor
11.2022 - 12.2025
Scrum Master, JIRA Admin
T-Mobile
01.2018 - 11.2022
Scrum Master, Business Analyst
Sprint
01.2016 - 12.2017
Data Analyst Intern
Sprint
01.2016 - 12.2017
Bachelor of Science - Business Management
Allan Hancock College