Leo Smith
Plover,WI
Summary
Dynamic and results-driven professional with a strong work ethic and attention to detail, previously at Lands End. Proven ability to enhance production quality and efficiency while collaborating effectively with teams. Proficient in Microsoft Office, with a track record of optimizing processes and delivering high-quality results under pressure.
10+ years of costumer service experience and am currently looking for a part-time and fully remote job.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Machine Operator
Lands End
05.2017 - Current
- Collaborated with quality control teams to maintain product standards and consistency.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Delivered high-quality results under tight deadlines, working efficiently during peak demand periods.
- Collaborated with team members to meet production deadlines while ensuring high-quality output.
Assistant Store Manager
SUBWAY®Restaurants
01.2010 - 10.2017
- Oversaw daily operations to ensure compliance with food safety and quality standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced customer satisfaction through friendly service and prompt order fulfillment.
Education
Bachelor of Science - Psychology
University of Wisconsin, Stevens Point
Stevens Point, WI12-2025
Associate of Arts - Liberal Arts And Sciences
Mid-State Technical College
Stevens Point, WI12-2023
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Assembly and production
- Microsoft office and outlook proficiency
Certification
- Crisis prevention and de-escalation training certificates
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Machine Operator
Lands End
05.2017 - Current
Assistant Store Manager
SUBWAY®Restaurants
01.2010 - 10.2017
Bachelor of Science - Psychology
University of Wisconsin, Stevens Point
Associate of Arts - Liberal Arts And Sciences
Mid-State Technical College