Leo Teafatiller
Tecumseh,OK
Summary
Experienced HR professional with expertise in employee relations strategies. Committed to enforcing company policies for performance and behavioral issues, fostering a harmonious work environment. Skilled in research, dispute resolution, and developing effective solutions.
Overview
24
24
years of professional experience
Work History
Employee Relations Manager
Variety Care
04.2024 - Current
- Helps to maintain a positive employee relations environment by proactively providing guidance to managers and responding to employee inquiries
- Includes assisting in resolution of workplace issues with assistance to settle work-related conflicts
- Provides advice and counsel to managers and employees in the resolution of employee-related questions, problems, policy interpretation, employee performance, and relations
- Works collaboratively to ensure consistent application and interpretation of company policies and procedures
- Uses best practices and knowledge of business issues to improve HR services
- Conducts investigations of workplace complaints, identifies root-causes, provides reports, and recommendations to management
- Provides and documents company-wide decisions to minimize risk and litigation in employee relations situations
- Focuses on employee retention and turnover
- This will include conducting exit interviews, identifying issues or trends in employee turnover, recommending and implementing retention strategies, and positive employee relations initiatives as designated
- Consults with the HR Director and the VP, People & Culture on employee relations issues as needed
- Identifies training needs and participates in the development and delivery of training; Assists in communication of policies and procedures
- Stays current on employment law, as well as employment trends; Proactively researches information to ensure compliance, provide appropriate consultation, and avoid/eliminate exposure to the organization
- Creates and maintains employee relations metrics, assists in standardizing processes and equalizing workflows
- Maintains a comprehensive understanding of HR policies and employee relations concepts in their work and the highest level of personal and professional conduct
- Protects and maintains confidential information
- Conducts management assessments and audits; collects, assembles, and analyzes data or information for HR reports and metrics
- Typically handles HR projects and activities that require a sound, broad knowledge of HR principles and practices
- Prepares and issues employee separation notices and related documentation and works with leaders on Disciplinary Action Notices
- Responds to manager and employee inquiries regarding HR procedures, policies, disciplinary actions, and programs
- Handles all Oklahoma Employment Security Commission (OESC) items for Variety Care
- This will include preparing documentation to respond to unemployment claims, gathering staff needed, and representing Variety Care during OESC hearings, and answering any audit requests from the OESC
- Prepares and generates EEO-1 reports
- Provides training to staff and leadership on Variety Care Human Resources policies and procedures, disciplinary action process
- Documents needs and best employee relations practices
- Handles all Visa and immigration employment items to include coordinating with supervisor and legal on visa applications, tracking employees on visa or work permit status, notifying employees of options if there is an issue or lapse in visa or work permit status
- Lead Character Core Committee
- Support Variety Care’s accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable
- Provide leadership and work with all staff to achieve the goals of the 'Triple Aim' of healthcare reform—to improve the experience of care, improve health outcomes, and decrease healthcare costs
- Embodies the strength of personal character
- Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment
- Must be a leader in the department and community
- Result-oriented problem solver who is responsible and accountable
Director of Human Resources
Kickapoo Casino
04.2022 - 03.2024
- Collaborates with the leadership team to define the organizations long-term mission and goals; identifies ways to support this mission through talent management
- Created and implemented Party Starter of the month program
- Developed and coordinated quarterly employee appreciation days for team members
- Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to the leadership team
- Responsible for Casino compliance with Federal, State and NIGC legislation pertaining to all personnel matters
- Conducts research and analysis of organizational trends including turnover and retention from the organization's human resource information system (HRIS) and develops programs / practices to address areas of concern
- Assists executive management in the annual review, preparation and administration of Casino wage and salary program
- Recommends, evaluates, and participates in staff development for the Casino
- Develops and maintains a human resource system that meets Casino personnel information needs
- Supervises the staff of the Human Resource Department
- Handles employee relations counseling, performs exit interviews
- Coaches, counsels, and guides managers before executing employee disciplinary actions up to termination
- Addresses all unemployment claims to closure
- Prepare, recommend, and maintain records and procedures for controlling personnel transactions and reporting personnel data
- Acts as a back-up to payroll and compiles payroll data, enters data, posts wages, and reconciles errors
- Prepares payroll system input forms, enters data into payroll system/files, posts to payroll records
- Reviews wages computed and corrected errors to ensure accuracy of payroll
- Propose, publish, and administer personnel policies and employee handbook
- Administer classification programs, which includes classifying and reclassifying positions, and write job descriptions
- Accept all applications and works with applicants and department heads
- Coordinates new hire orientation and professional development training programs
- Coordinates benefit programs
Casino Operations Manager
Kickapoo Casino
05.2021 - 04.2022
- Established department standards and guidelines
- Communicate effectively to Department leaders any issues, complaints, or praise that needs to be relayed
- Revised Standard Operating Procedures for the Operations Department at both locations
- Safeguard the working relationship between Kickapoo casino and all vendors
- Direct oversight for Shift Managers at both locations
- Collaborate with Marketing on all upcoming promotions
- Created a 90-day Operations Shift manager evaluation packet for incoming Operations Shift Managers
- Created and implemented Leadership guidelines for Operations Shift Managers
- Issue corrective and improvement plans to staff
- Participated in the interview and selection process of hiring new Kickapoo employees
- Collaborate with every department on staffing issues, budget issues, and any possible productivity issues they may have
- Mentor entry level supervisors to prepare them for the next level of leadership
Human Resources Generalist (Promoted to Interim Human Resources Business Partner)
Global Medical Response -AMR (Contracted Emergency Medical System Authority - EMSA)
02.2019 - 11.2020
- Conducted weekly meetings with respective business units
- Consults with line management, providing HR guidance when appropriate
- Analyzes trends and metrics in partnership with the HR team to develop solutions, programs, and policies
- Navigate the HR processes in a union environment to ensure best practices are being followed
- Manage and resolves complex employee relations issues
- Conducts effective, thorough, and objective investigations
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance
- Partners with the legal department as needed/required
- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
- Responsible for meeting all Unemployment deadlines and Representing Global Medical Response for Unemployment court
- Unemployment success rate of 98%
- Prepared all payroll documents and submitted in a timely manner
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Provides HR policy guidance and interpretation
- Develops contract terms for new hires, promotions, and transfers
- Provides guidance and input on business unit restructures, workforce planning and succession planning
- Identifies training needs for business units and individual executive coaching needs
- Participates in evaluation and monitoring of training programs to ensure success
- Follows up to ensure training objectives are met
Human Resources Management Specialist II
Oklahoma State Department of Health
07.2015 - 02.2019
- Develop professional relationships with senior leadership, management team members, and supervisors
- Provide Human Resource services to 28 counties and 15 State and federally funded programs
- Complete job class review on new and vacant positions
- Average of 750 employees in my service area
- Created an APO Handbook to help facilitate HR processes in the counties
- Created an HCM-92 cheat sheet to help with the processing of Freeze Forms
- Part of a process review team to help improve the Human Resource processes to be more efficient with outside service areas and counties
- Project lead for changing Onboarding process, discipline process, and Grievances
- Responsible for training all new hires for PeopleSoft, HCM-92, and JobAps
- Processed new hire paperwork (I-9, W-4, Direct Deposit, and employee data changes)
- Process FMLA, reasonable accommodations, and short-term disability requests
- Post vacancies and new created positions
- Provided guidance in regards to counseling, Freeze Forms corrections, and Interview questions
- Monitor resignation logs, pending logs, SharePoint, and HCM-92 system
- Worked closely with the Deputy Commissioner, Regional Directors, and Service Area Directors in regards to daily functions and processes
- Attended PAC meetings and recommend level of discipline or appropriate action to be taken supported by policy and procedures
Human Resources Specialist (Interim Health HR Manager)- Little Axe Health Clinic
Shawnee Absentee Tribe
05.2014 - 09.2015
- Provide Human Resource services to multi-site locations
- Main Campus Shawnee Health Clinic – 75 employees
- Little Axe Health Clinic – 274 employees
- After Hours Clinic (Shawnee Campus) – 10 employees
- After Hours Clinic (Little Axe Campus)- 17 Employees
- Conduct thorough pre-employment background and reference checks
- Transitioned organization to controlled documents with updated policies for each form
- Coordinate employee onboarding activities to include orientations, luncheons, required training, facility tours and accurate completion of required paperwork and E-Verify
- Developed a mediation process to address employee/employee and employee/supervisor issues
- Implemented a wellness program for all employees- fun walks, 5K’s, softball league, and bowling league
- Helped reduce turnover by 12% in the first quarter
- Reduced workers compensation by 22% in the first year
- Represent Institute at job fairs
- Implemented new Software CareLearning
- Maintain employee files and track professional license/certification expiration and renewal
- Analyzed staffing needs, weaknesses and strengths
- Coordinate distribution and completion of annual training including HIPAA refresher, OSHA, Harassment
- Monitor and update employee health/wellness activities to include Hepatitis B, Tetanus and Flu vaccinations, TB testing
- Ensure compliance with Institute safety policies and procedures to include MSDS, Sharps logs, and annual review of Safety Plan and communication of Evacuation and Severe Weather procedures
Child Welfare Specialists
Oklahoma Department of Human Services
06.2013 - 05.2014
- Child welfare specialists in this field identify and assess allegations of child abuse and neglect
- Ensure that reasonable efforts are made to maintain and protect children in their own homes as long as their safety is not at risk
- Day-to-day activities include managing a caseload of children and families, receiving and investigating referrals for possible abuse and neglect and completing assessments
- Investigations include interviewing children and families, assessing home conditions and recommending appropriate interventions
- Child welfare specialists also complete reports for the district attorney and attend court hearings, as well as testify in court cases
- In addition, child welfare specialists make referrals to community providers and help locate appropriate services for children and families in need
Branch Manager
Onin Staffing
11.2011 - 11.2012
- Payroll and Benefits for 335 employees
- Interview potential employees that best match the job description
- All new hire paperwork which includes, I-9, W-4, Background Checks, Drug Tests, and EEOC as well as all work comp claims
- Contract negotiations to expand our business and make it more profitable
- Temporary and direct employee coaching, discipline, and terminations
- Oversee job order fulfillment for our clients
- Develop long term relationships with the clients
- Staffed for the following positions: CNC Machinists, Welders, Grinders, Polishers, Chrome Platers, Warehouse, General Labor, Clerical, and Professional
Director of Administration
Sac & Fox Casino
10.2009 - 03.2011
- Restructured the Human Resources Department
- Restored Integrity and compliance with all Federal and State laws
- Created a new orientation training which included: Harassment, communication, customer service, ethics, and the employee handbook
- Wrote Policy and Procedures for the following areas: Players Club, IT department, Security, Cash Count, Harassment, Retention and destruction, and ethics
- Overlooked all hiring, evaluations, counseling’s, and terminations for three locations
- Analyzed the staffing needs for the Security and Cage departments, ultimately saving the company 1.5 million in wage and benefits annually
- Reduced Turnover rate by 8% and Overtime by 52%
- Training Programs: Customer Service, Communication, Ethics, Cash Handling, CTR, MTL, Food Handlers, Orientation, and Employee Handbook
On-Site Recruiting Manager
Express Employment Professionals
03.2008 - 06.2009
- Worked closely with the President and Human Resources Manager
- Analyzed all products to ensure they meet the specific specs the buyer requested
- Provided Quality Assurance training to show how to correctly detect flawed magnets
- Reduced Turnover Rate 26%
- Trained Harassment, Safety, Ethics, Environmental
- SLII Certified
- Analyzed the projected sales and hire temporary staff as needed to ensure maximizes the profitability margin
Table Games Supervisor
Firelake Casino
08.2000 - 01.2008
- Monitored all monies entering and leaving my assigned sections
- Promote long-term goal of customer’s loyalty and satisfaction
- Protect the Integrity of Casino
- Provide a high level of customer service
Education
Master’s - Business Administration
St. Gregory’s University
10.2015
Skills
- Recruitment and selection
- Budget planning
- HR laws
- Labor agreements
- Employee relations
- Onboarding and orientation
- Talent management
- Policies implementation
- Team management
- Training and mentoring
- Grievance handling
- Personnel engagement
Professionalreferences
- Mark Rogers, 1-405-532-6286
- Chris Larkin, 1-918-260-7936
- Jaqueline Pettit, 1-303-587-6811
Timeline
Employee Relations Manager
Variety Care
04.2024 - Current
Director of Human Resources
Kickapoo Casino
04.2022 - 03.2024
Casino Operations Manager
Kickapoo Casino
05.2021 - 04.2022
Human Resources Generalist (Promoted to Interim Human Resources Business Partner)
Global Medical Response -AMR (Contracted Emergency Medical System Authority - EMSA)
02.2019 - 11.2020
Human Resources Management Specialist II
Oklahoma State Department of Health
07.2015 - 02.2019
Human Resources Specialist (Interim Health HR Manager)- Little Axe Health Clinic
Shawnee Absentee Tribe
05.2014 - 09.2015
Child Welfare Specialists
Oklahoma Department of Human Services
06.2013 - 05.2014
Branch Manager
Onin Staffing
11.2011 - 11.2012
Director of Administration
Sac & Fox Casino
10.2009 - 03.2011
On-Site Recruiting Manager
Express Employment Professionals
03.2008 - 06.2009
Table Games Supervisor
Firelake Casino
08.2000 - 01.2008
Master’s - Business Administration
St. Gregory’s University
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