Leo Wasilewski
Homosassa,FL
Summary
Dynamic General Manager with a proven track record at Gerber Collision and Glass, excelling in operations management and team building. Spearheaded strategic initiatives that drove revenue growth and enhanced service quality, while fostering a culture of continuous improvement. Expert in inventory control and adept at problem resolution, delivering exceptional results in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
General Manager
Gerber Collision and Glass
03.2013 - Current
- Led operational excellence initiatives to optimize workflow efficiency and enhance service quality.
- Developed and implemented strategic plans to drive revenue growth and market expansion.
- Managed cross-functional teams, fostering collaboration to achieve organizational goals.
- Oversaw budget management, ensuring financial accountability and resource allocation effectiveness.
- Analyzed performance metrics to identify improvement opportunities and implement corrective actions.
- Cultivated relationships with key stakeholders to strengthen community presence and customer loyalty.
- Delivered training programs for staff development, enhancing team capabilities and performance standards.
- Spearheaded safety compliance measures, promoting a culture of workplace safety and risk management.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
General Manager
Abra Collision
03.2011 - 02.2013
- Led operational excellence initiatives to optimize workflow efficiency and enhance service quality.
- Developed and implemented strategic plans to drive revenue growth and market expansion.
- Managed cross-functional teams, fostering collaboration to achieve organizational goals.
- Oversaw budget management, ensuring financial accountability and resource allocation effectiveness.
- Analyzed performance metrics to identify improvement opportunities and implement corrective actions.
- Cultivated relationships with key stakeholders to strengthen community presence and customer loyalty.
- Delivered training programs for staff development, enhancing team capabilities and performance standards.
- Spearheaded safety compliance measures, promoting a culture of workplace safety and risk management.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Estimator/Production Manager Trainee
Island Fender
2011 - 2011
- Analyzed project specifications to prepare accurate cost estimates and budgets.
- Collaborated with project managers to identify cost-saving opportunities in material procurement.
- Developed detailed quantity takeoffs using industry-standard software and tools.
- Reviewed subcontractor proposals for compliance with project requirements and pricing accuracy.
- Led bid preparation efforts, ensuring timely submission of competitive proposals to clients.
- Implemented process improvements that enhanced estimating efficiency and reduced turnaround time.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Prepared material orders to complete projects on time and within budget.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
- Assisted in securing high-value contracts by preparing competitive yet profitable bid packages tailored to client needs.
General Manager
Sterling Collision Centers
1997 - 2011
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
- Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
- Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
- Accelerated digital transformation by overseeing adoption of cloud-based solutions, improving data accessibility and security.
- Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Expanded business operations into international markets, navigating regulatory environments and cultural differences for successful entry.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
- Implemented sustainability initiative, reducing energy consumption and waste, and promoting eco-friendly practices.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Pioneered corporate social responsibility program, building community engagement and enhancing brand reputation.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Oversaw budget management, ensuring financial accountability and resource allocation effectiveness.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Spearheaded safety compliance measures, promoting a culture of workplace safety and risk management.
Education
College Prep
Strongsville Sr. High School
Strongsville, OHSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Time management
- Inventory control
- Process improvements
Certification
A/C certification
I-car Platinum and Welding Certifications recently expired.
Timeline
General Manager
Gerber Collision and Glass
03.2013 - Current
General Manager
Abra Collision
03.2011 - 02.2013
Estimator/Production Manager Trainee
Island Fender
2011 - 2011
General Manager
Sterling Collision Centers
1997 - 2011
College Prep
Strongsville Sr. High School
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