Proactive and adaptable individual with a background in installations, repairs, and customer service. Recognized for implementing process improvements that enhance productivity and reduce project delays, ready to support organizational goals.
Overview
13
13
years of professional experience
Work History
Subcontractor Apprentice
General Contractor Solutions
Wenatchee, WA
07.2025 - Current
Managed subcontractor schedules to ensure timely project completion and adherence to deadlines.
Collaborated with project managers to develop and implement efficient construction workflows.
Implemented process improvements that increased overall productivity and reduced project delays.
Worked closely with homeowners to ascertain specifics of project.
Reviewed project specifications and requirements, developing comprehensive plans for execution and delivery.
Server
Red Robin
Wenatchee, WA
05.2023 - 08.2025
Managed cash register transactions, ensuring accuracy during payments and receipts
Demonstrated adaptability by handling high-pressure situations during peak dining hours
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cook and Expo
Mai Lee Restaurant
East Wenatchee, WA
03.2022 - 06.2023
Prepared and cooked a variety of dishes, ensuring high-quality standards and flavor consistency.
Managed inventory levels, reducing waste through efficient stock rotation and ingredient usage.
Trained and supervised junior kitchen staff, enhancing team performance and operational efficiency.
Streamlined kitchen workflows by organizing workstations and minimizing preparation time for peak service periods.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Manager
Grocery Outlet Bargain Market
East Wenatchee, WA
02.2021 - 03.2022
Led team in daily operations to ensure optimal store performance and customer service quality.
Streamlined inventory management processes, reducing waste and improving product availability.
Mentored staff on best practices in merchandising and customer engagement techniques.
Implemented training programs to enhance employee skills and improve service efficiency.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Olive Garden Restaurant
Wenatchee, WA
02.2019 - 03.2020
Provided excellent customer service by promptly addressing guest inquiries and requests
Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery
Maintained cleanliness and organization of dining area, enhancing overall guest experience
Assisted in training new servers on menu items and service standards
Gathered feedback from guests to improve service quality and address concerns proactively
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Front of House Server
Wenatchee Golf And Country Club
East Wenatchee, WA
04.2013 - 07.2017
Delivered exceptional customer service in fast-paced dining environment.
Maintained cleanliness and organization of dining area to enhance guest experience.
Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
Supported overall restaurant operations by assisting with opening or closing duties as needed.
Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.