Leojaa Mclean
Haltom City,TX
Summary
- Professional experienced in customer service and food safety. Delivered high customer satisfaction through effective issue resolution and adherence to safety standards while maintaining quality and cleanliness. Contributed to team efficiency in fast-paced environments through exceptional organizational skills and adaptability.
- Dedicated professional with strong customer service and food safety skills. Proven ability to enhance team performance and deliver high-quality service in fast-paced environments.
- Detail-oriented team member with experience in food preparation and inventory management. Known for exceptional problem-solving abilities and effective communication, consistently contributing innovative ideas to improve workflow efficiency and customer satisfaction.
- Proficient in food safety and kitchen operations, with a solid track record in customer service. Skilled in time management and organization, ready to leverage expertise to enhance team performance and support operational goals
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated professional with strong customer service skills and a focus on food safety. Proven ability to enhance customer satisfaction through effective communication and problem-solving.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Bakery/Deil
Walmart
Fort Worth
05.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Inbound Stower
Amazon
Fort Worth, TX
09.2024 - 06.2025
- Received incoming inventory and organized products within designated storage areas.
- Operated material handling equipment to transport items in the warehouse efficiently.
- Inspected goods for quality and accuracy before placement on shelves.
- Collaborated with colleagues to streamline inbound processes and improve workflow efficiency.
- Followed safety protocols while handling products and operating machinery in the facility.
- Assisted team members in maintaining cleanliness and organization of workspaces.
- Participated in training new staff on standard operating procedures and best practices.
Kroger
Cook
Fort Worth, TX
04.2024 - 09.2024
- Preparing and cooking foods such as fried chicken, rotisserie chicken, sides, and other hot deli items according to Kroger recipes and food safety standards.
- Monitoring food temperatures and ensuring products are fresh and properly labeled.
- Operating kitchen equipment like fryers, ovens, and grills safely.
- Cleaning and sanitizing kitchen equipment, utensils, work surfaces, and food preparation areas.
- Assisting customers with orders and answering questions about products.
- Working with the deli team to maintain inventory and reduce food waste.
- Executed day-to-day duties with accuracy and efficiency to support operational goals.
- Proposed innovative ideas and solutions that improved team collaboration and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
Crew Member
McDonald's
Fort Worth, TX
08.2023 - 11.2023
- Provided friendly customer service during order taking and payment processing.
- Operated kitchen equipment to cook and assemble menu items.
- Maintained cleanliness and organization in all service areas.
- Collaborated with team members to ensure efficient service flow.
- Prepared food items following established safety and quality standards.
- Stocked supplies and ingredients to meet daily demands.
Food Runner
Riskys Bar-B-Q
Fort Worth, Texas
11.2022 - 08.2023
- Coordinated with kitchen staff to streamline service flow and ensure timely order delivery.
- Delivered food orders promptly to ensure customer satisfaction.
- Assisted servers by refilling drinks and providing menu information to enhance guest experience.
- Answered guest inquiries about menu items, ingredients and preparation methods.
- Followed safety standards in handling food, at correct temperatures prior to serving.
Education
Thomas R Proctor High School
Utica, NYSkills
- Customer service
- Food safety
- Inventory management
- Kitchen operations
- Material handling
- Problem solving
- Organization skills
- Time management
- Attention to detail
- Communication skills
- Problem-solving
- Critical thinking
- Relationship building
- Kitchen equipment operation
- Quality control
- Food preparation
Languages
English
Professional
Certification
- Food Handlers
Timeline
Bakery/Deil
Walmart
05.2025 - Current
Inbound Stower
Amazon
09.2024 - 06.2025
Kroger
Cook
04.2024 - 09.2024
Crew Member
McDonald's
08.2023 - 11.2023
Food Runner
Riskys Bar-B-Q
11.2022 - 08.2023
Thomas R Proctor High School