LEOLA BLANCHARD
Summary
Versatile professional with a background in classroom management, legal coordination, and guest services, showcasing strong organizational and communication skills. Proven ability to adapt and problem-solve in dynamic environments while maintaining high standards of service. Eager to leverage skills and experience in a new role as a Library Technical Assistant, to contribute to team success.
Overview
8
8
years of professional experience
Work History
Special Collections Intern
University of South Florida
Tampa
12.2025 - Current
- Assisted in digitizing historical documents for preservation.
- Cataloged items using archival software and maintained records.
- Conducted research to support archival projects and exhibitions.
- Maintained cleanliness and order in the archival storage area.
Substitute Teacher, K-12
KELLY EDUCATION
09.2025 - Current
- Enforced school rules and regulations while maintaining order within the classroom setting.
- Demonstrated strong classroom management techniques to ensure a safe learning environment.
- Planned and implemented engaging lessons to meet the individual needs of students in grades K-12.
- Documented summary of work completed to update regular classroom teacher.
Legal Assistant
MORGAN AND MORGAN
Tampa
07.2024 - 09.2025
- Coordinate legal schedules, ensuring timely case preparation and client communication.
- Streamline case preparation processes by managing electronic filing systems, coordinating legal documentation, and ensuring efficient scheduling of hearings and depositions.
- Foster effective communication between clients, witnesses, and the legal team while maintaining accurate calendar management and deadline tracking.
- Tampa, FL
Rooms Controller
MARRIOTT
Tampa
07.2023 - 07.2024
- Oversee daily checklists to ensure smooth guest arrivals and departures.
- Facilitated seamless group arrivals by analyzing group profiles, managing specialized billing arrangements, and synchronizing interdepartmental communications.
- Implemented efficient room allocation strategies and reservation management systems to enhance guest satisfaction and operational efficiency.
- Tampa, FL
Guest Experience Expert
MARRIOTT
Tampa
03.2021 - 07.2023
- Greeted and assisted guests efficiently, enhancing overall satisfaction and loyalty.
- Analyzed guest needs, providing timely solutions and personalized service.
- Developed sales strategies, boosting occupancy and profitability.
- Tampa, FL
ED Registrar
BRANDON REGIONAL HOSPITAL
Brandon
02.2020 - 03.2021
- Entered patient demographics and insurance details, supporting efficient admission processes.
- Conducted financial discussions with patients, facilitating payment arrangements and assistance.
- Improved database accuracy, contributing to streamlined operations and patient satisfaction.
- Brandon, FL
Front Desk Agent
MARRIOTT
Tampa
06.2018 - 02.2020
- Efficiently managed guest check-ins/outs, ensuring smooth transactions and guest satisfaction.
- Assessed guest needs, provided prompt support, enhancing customer experience and loyalty.
- Boosted occupancy and profitability through effective sales and marketing strategies.
- Collaborated with supervisors to prioritize daily tasks, ensuring operational efficiency.
- Tampa, FL
Education
Master of Arts - Library Sciences
University of South Florida
Tampa, Florida05.2026
Bachelor of Arts - English
University of South Florida
Tampa, FL05.2023
Skills
- Computer literacy
- Time management
- Archival research
- Customer service excellence
Timeline
Special Collections Intern
University of South Florida
12.2025 - Current
Substitute Teacher, K-12
KELLY EDUCATION
09.2025 - Current
Legal Assistant
MORGAN AND MORGAN
07.2024 - 09.2025
Rooms Controller
MARRIOTT
07.2023 - 07.2024
Guest Experience Expert
MARRIOTT
03.2021 - 07.2023
ED Registrar
BRANDON REGIONAL HOSPITAL
02.2020 - 03.2021
Front Desk Agent
MARRIOTT
06.2018 - 02.2020
Master of Arts - Library Sciences
University of South Florida
Bachelor of Arts - English
University of South Florida