Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Intern
Leola Doles

Leola Doles

Pontotoc,MS

Summary

Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible Job Title brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Independent Contracting (Spark Driver)
11.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Independent Contractor (ShiftSmart/circle K)

Circle K
11.2023 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Collaborated closely with clients to better understand entire project scope.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Management Trainee

Regal TruckStop
09.2022 - 11.2023
  • Gained knowledge of company policies, protocols and processes.
  • Handled day-to-day customer or client questions via telephone or email.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Described product to customers and accurately explained details and care of merchandise.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Machine Operator

MSNI
08.2015 - 12.2019
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.

Truck Driver

K C Transportation
09.2013 - 07.2014
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Education

Associate Of Business Administration - Office Management

Itawamba Community College
Fulton, MS

Skills

  • DOT Compliance
  • Equipment Operation
  • Payment Collection
  • Order Verification
  • Mileage Tracking
  • GPS Navigation
  • Quality Assurance
  • Positive Attitude
  • Customer Service
  • Language Fluency
  • Attention to Detail
  • Time Management
  • GPS and Route Planning
  • Defensive Driver Training
  • Local Routes Understanding
  • Shopping Orders
  • Stocking and Inventory
  • Defensive Driving
  • Time Management Skills
  • Dependable and Reliable
  • Client Relationship Management
  • Valid Driver's License
  • Safe Driver Training
  • Clean MVR
  • Fluent in Language
  • Safe Driving
  • Clean Driving Record
  • Order Picking and Processing
  • Predictive and Preventive Maintenance
  • Gathering Requirements
  • Contractor Management
  • Deadline Adherence
  • DOT Compliance
  • Scope Definition
  • Mortgages and Loans
  • Project Management
  • Estimations and Quotes
  • Material and Equipment Procurement
  • Industry Training
  • Contract Terms Implementation
  • Dispute Mediation
  • Customer Preferences
  • Deliverables Management
  • Defensive Strategies
  • Assortment Optimization
  • Performance Yield
  • Shift Coverage
  • Installing Windows
  • Employee Timesheet Processing
  • Commercial Projects
  • Power Saws
  • Business Intelligence Data Modeling
  • Contract Bidding
  • Safety Compliance
  • Hammer Drills
  • Hazardous Chemicals
  • Production Planning
  • Error Correction
  • Records Coordination
  • Maintenance Requirements
  • Detailed Meeting Minutes
  • DOT Compliance
  • DOT Compliance
  • DOT Compliance
  • DOT Compliance
  • Fine Motor Skills
  • Information Updates
  • Appointment Booking
  • Customer Loyalty
  • Cash Register Operations
  • Schedule Management
  • Operations Oversight
  • Relaxation Techniques
  • Pest Control Chemicals
  • Troubleshoot Service Issues
  • Coordinate Supplies
  • Administrative Support
  • Team Meetings
  • Maintain Systems
  • Client Advocacy
  • Balance Accounts
  • Content Management Expertise
  • Operation System Software
  • Employee Relationships
  • Set Up Devices
  • Meal Preparation
  • Scheduling
  • Leadership
  • Positive Reinforcement Methods

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Delivery Driver

Independent Contracting (Spark Driver)
11.2023 - Current

Independent Contractor (ShiftSmart/circle K)

Circle K
11.2023 - Current

Management Trainee

Regal TruckStop
09.2022 - 11.2023

Machine Operator

MSNI
08.2015 - 12.2019

Truck Driver

K C Transportation
09.2013 - 07.2014

Associate Of Business Administration - Office Management

Itawamba Community College
Leola Doles