Summary
Overview
Work History
Education
Skills
Timeline
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Leon Bennett

Colorado Springs,CO

Summary

Encouraging manager and analytical problem-solver with a unique set of skills contributing to team building, leadership, and motivation. Exceptional customer relations aptitude and relationship-building skills for establishing strong connections with clients. Proficient in independent decision-making and sound judgment, consistently making positive impacts on company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. Effective leader committed to streamlining operations, decreasing costs, and promoting organizational efficiency. Values punctuality and professionalism, approaching every task with a hardworking mentality.

Overview

15
15
years of professional experience

Work History

Sales Agent

Life Protect 24/7
08.2020 - 03.2024
  • Developed strong relationships with clients through excellent customer service and regular follow ups.
  • Managed over 50 sales calls per day from new customers
  • Explained features and advantages of Medical Alert products or services to promote sales.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Sold over 1,100 Medical Alert devices in 2023

Collections Manager

Portfolio Recovery Associates
05.2018 - 06.2020
  • Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
  • Supervised staff of collectors, monitoring phone calls and letters.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Composed effective accounting reports summarizing accounts payable data.
  • Filed and addressed employee complaints in accordance with company policies and government regulations.

Manager

Sodexo Food Service
03.2014 - 04.2018
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Recorded inventory sales into organization's weekly income report.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Approved regular payroll submissions for employees.
  • Developed and maintained relationships with customers and suppliers through account development.

Merchandise Manager

Wal-Mart Supercenter
10.2012 - 03.2014
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Executed in-season pricing strategies, including promotions and markdowns to reach financial targets.
  • Oversaw inventory counts each month to maintain stock records and account for shrinkage.
  • Arranged consistent shelves, bins and racks in Electronics, Toys, and Sporting Goods Department locations by following established planograms.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.

Deli Department Manager

Wal-Mart Supercenter
09.2009 - 10.2012
  • Set schedules for 18 staff by planning and designating shifts and hours.
  • Organized and oversaw food service training to educate employees on various tasks.
  • Purchased products for deli department according to store product guidelines and business needs.
  • Delivered front-end support to staff during rush periods and as needed.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.

Education

High School Diploma -

Kecoughtan High School
Hampton, VA

Skills

  • Staff Management
  • Schedule optimization
  • Customer Relations
  • Performance improvement
  • Inventory management
  • Organization and Time management
  • Operations management
  • Coaching and mentoring
  • Strategic planning
  • Promotional planning
  • Product knowledge
  • Computer skills
  • Work flow planning
  • Consistently meet goals
  • Staff training/development
  • Recruitment
  • Leadership
  • Team Building
  • Business Development
  • Sales Training

Timeline

Sales Agent

Life Protect 24/7
08.2020 - 03.2024

Collections Manager

Portfolio Recovery Associates
05.2018 - 06.2020

Manager

Sodexo Food Service
03.2014 - 04.2018

Merchandise Manager

Wal-Mart Supercenter
10.2012 - 03.2014

Deli Department Manager

Wal-Mart Supercenter
09.2009 - 10.2012

High School Diploma -

Kecoughtan High School

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Leon Bennett