Summary
Overview
Work History
Education
Skills
Certification
Certifications
Certifications
Timeline
Generic

LEON BENZER

Las Vegas,NV

Summary

Perceptive, knowledgeable, and diligent professional offering over 20 years of experience in developing and managing project estimates by coordinating with colleagues and clients. Successful in devising bid proposals in line with client specifications and objectives through clear communication and attention to detail. Driven to minimize costs by continually comparing project costs to estimates and coordinating with leaders on cost-cutting methods. Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Dependable candidate experienced in navigating long-haul routes, unloading cargo and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Teamster

Southern Nevada Teamster Local 631
06.2023 - Current
  • Inspected equipment for defects and safe operating condition before, during and after trips.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected load security and checked for damages.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Technical Support Representative

LV.Net
08.2021 - Current
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Documented support interactions for future reference.
  • Used ticketing systems to manage and process support actions and requests.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Translated complex technical issues into digestible language for non-technical users.
  • Explained security measures in simple terminology to help users understand malware and phishing threats.
  • Responded promptly to incoming sales leads and requests for technical support.

Compassion Care Giver

Visiting Angels
01.2010 - 07.2015
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Provided companionship and worked in conjunction with family members to develop individualized patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded status and duties completed in logbooks for management.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Maintained entire family's schedule and organized events.
  • Scheduled daily and weekly care hours for client caseload.

Lead Estimator

Independent Contractor-Various Projects
01.2009 - 12.2014
  • Coordinate and assist with department personnel to establish the project scope and standard procedures of construction duties.
  • Assess and prepare estimates of equipment, materials, manpower, and cost of project required for completion.
  • Ensure building codes and desired standards are met while conducting project inspections.
  • Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Identified areas for cost saving to help increase profitability and lower client costs.
  • Identified potential risks and challenges to project cost and timeline to adjust estimates accordingly.
  • Reviewed and approved invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
  • Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
  • Reviewed and updated cost databases to maintain access to most current and accurate information on costs and prices.
  • Tracked project costs and expenses to monitor progress and identify and mitigate deviations from original estimate.
  • Prepared bids and proposals to submit to clients and secure new business.
  • Reviewed and approved invoices and payments, verifying accuracy of expenses.
  • Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
  • Conducted site visits to gather information and data on project locations, infrastructures and conditions.
  • Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
  • Determined budgets for prospective projects to plan for future expenditures and utilize resources wisely.
  • Readied and presented cost reports to keep stakeholders informed of job progress.

Transportation Driver

Whittlesea Blue Cab
12.2008 - 01.2013
  • Calculated rides costs, received money, and returned change.
  • Arrived on time to customer appointments.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Provided mobility to assistance to disabled passengers.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Minimized mechanical issues by adhering to vehicle maintenance schedule.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
  • Transported high-value clients with professionalism and discretion.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Offered above-and-beyond service to every rider to encourage repeat business.
  • Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Property Management Supervisor

Silver Lining Investments LLC
01.1992 - 01.2009
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Provided technical advice and assistance for various upcoming and current projects.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state and federal regulations.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Maintained sufficient number of units market-ready for lease.
  • Communicated effectively with owners, residents, and on-site associates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.


Insurance Adjuster

Independent Contractor-Various Projects
01.1988 - 01.2009
  • Worked with various Insurance providers including Farmers, Allstate, AIG, State farm, Zurich, Allied, Trans-American, CBIC, CNA, and Hartford.
  • Examined claims forms and other records to determine insurance coverage.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Analyzed information gathered by investigations to report findings and recommendations.
  • Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
  • Conducted thorough property investigations to identify and classify damages for customer claims.
  • Collected and tracked evidence in support of legal processes.
  • Directed claims negotiations within allowable limit of $[Amount] and supported successful litigations for advanced issues.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Evaluated original investigation reports and documents to resolve secondary concerns.
  • Verified insurance claims and determined fair amount for settlement.
  • Prepared summaries of damage, payments, and policy coverage.
  • Answered customer questions regarding deductibles.
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Mitigated risks and increased profitability with well-developed strategies for reducing future claims and costs.

Education

Some College (No Degree) - Business Management

University of Nevada - Las Vegas
Las Vegas, NV

High School Diploma -

Chaparral High School
Las Vegas, NV
06.1985

Skills

  • Time Management
  • Sales
  • Project Management
  • RSMeans and Xactimate Software
  • Logistics
  • Critical Thinking
  • Client Consultations
  • Negotiate Contracts
  • IT Troubleshooting
  • Accounting Procedures
  • Project Estimation and Bidding

Certification

CPR & Health Care Certificate, 2010

Three State Contractor License, 1988

Certifications

Scissor & Boom Lift Certifications, 

Certifications

Scissor & Boom Lift Certificate, 2023

Powered Industrial Trucks Certificate, 2023

OSHA 10 Certificate, 2023

Timeline

Teamster

Southern Nevada Teamster Local 631
06.2023 - Current

Technical Support Representative

LV.Net
08.2021 - Current

Compassion Care Giver

Visiting Angels
01.2010 - 07.2015

Lead Estimator

Independent Contractor-Various Projects
01.2009 - 12.2014

Transportation Driver

Whittlesea Blue Cab
12.2008 - 01.2013

Property Management Supervisor

Silver Lining Investments LLC
01.1992 - 01.2009

Insurance Adjuster

Independent Contractor-Various Projects
01.1988 - 01.2009

Some College (No Degree) - Business Management

University of Nevada - Las Vegas

High School Diploma -

Chaparral High School

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