Summary
Overview
Work History
Education
Skills
Classification Summary
Additional Information - Work Requirements
Certification
Ksas
Goals Objectives - Organizational Goals
Affiliations
Timeline
Generic

Leon Boyd Jr.

Fort Walton Beach,FL

Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Auto Care Center Sales Associate

Walmart
Fort Walton Beach, FL
03.2024 - Current
  • Answered store and merchandise questions and led customers to wanted items.
  • Processed credit card transactions quickly and securely.
  • Assisted customers with product selection, sizing and styling.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Placed special orders or called other stores to find desired items.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Prepared merchandise for purchase.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Handled customer complaints in a professional manner.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Computed purchases and received and processed cash or credit payment.
  • Used technology resources to assist customers in locating and selecting items.
  • Bagged or packaged purchases and wrapped gifts.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained records related to sales for store management.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Worked with fellow sales team members to achieve group targets.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled returns and exchanges according to company policies.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Developed trusting relationships with customers by making personal connections.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Maintained updated knowledge through continuing education and advanced training.

Nutritional Medicine Supervisory Cook

96th Medical Group
Eglin AFB, FL
12.2010 - 12.2022
  • Company Overview: Nutritional Medicine operates in a Medical Treatment Facility (MTF).
  • To exercise technical and administrative supervision over subordinate workers in a Nutritional Medicine operation in accomplishing food production and services, including food preparation, patient tray line, and staff dining room services (including cashier), and related support work accomplished in, e.g., the diet office, dishroom, safety and sanitation, subsistence, and supplies, for early or late shifts in the Medical Treatment Facility (MTF).
  • Plans on a daily or weekly basis the use of subordinate workers, equipment, facilities, and materials in nutritional medicine.
  • Directs storeroom personnel in calculating weekly subsistence orders by conducting menu forecasting, utilizing Nutritional Medicine food service operations software (i.e.)
  • Computrition)
  • Builds and updates menus and recipes.
  • Adheres to work priorities, project schedules, resources, and detailed work plans established by higher-level supervisors.
  • Follows customary work cycles and sequences in planning work assignments
  • Tracks and reports progress on work assignments, and requests authority to adjust worker assignments, and to use overtime, equipment, and materials to meet schedules.
  • Balances workload and provides advice, guidance, and direction on a wide range of Nutritional Medicine issues, including food production, safety and sanitation, staff feeding (dining room), diet office, cashier, subsistence and supplies, dishroom, patient meal service, and related areas.
  • Recommends changes to schedules, priorities, and work sequences as necessary, and makes minor deviations in procedures or redirects resources under their control to overcome problems such as equipment failure, material delays, or unplanned absences.
  • Moves workers from assignment to assignment within the Nutritional Medicine operation during the shift covered, considering skills, personnel available, and the availability of materials and supplies.
  • Ensures proper coordination among shifts and upon shift changes regarding the availability of materials and equipment required.
  • Estimates the quantities and types of food items needed to meet planned menu requirements for the dining room and patient meal service.
  • Nutritional Medicine operation in a Medical Treatment Facility (MTF)

19D Calvary Scout

USArmy
Bindlach, Germany
08.1986 - 08.1991
  • Utilized night vision goggles in both mounted and dismounted missions.
  • Inspected vehicles for serviceability prior to field missions.
  • Interpreted orders from higher command elements for execution at lower level.
  • Maintained and operated a variety of communications equipment, including multi-channel radios, satellite systems, and secure voice devices.
  • Performed land navigation tasks utilizing maps, compasses, global positioning system receivers, and terrain analysis techniques.
  • Conducted maintenance of weapons systems such as machine guns, grenade launchers, and other combat equipment
  • Operated targeting and firing systems following superior's orders.
  • Identified friendly forces through use of visual recognition signals.
  • Assisted with training of new soldiers on tactics and safety procedures related to cavalry scout operations.
  • Received and implemented combat orders and directed deployment of personnel in offensive, defensive, and retrograde operations.
  • Conducted crew drills on various types of armored fighting vehicles.
  • Repaired damaged equipment during field exercises or real world missions.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Achieved cost-savings by developing functional solutions to problems.

Education

High School Diploma -

Shawnee High School
Louisville, KY
04-1984

Skills

  • Customer service
  • Sales processing
  • Point of sale
  • Product merchandising
  • Time management
  • Food safety

Classification Summary

OPM Federal Wage System (FWS) Job Grading Standard (JGS) for Supervisors, TS-66, dated December 1992, Cook Supervisor, WS-7404-08

Additional Information - Work Requirements

  • Will be required to work rotating shifts.
  • Lifting up to 40 pounds required.
  • Employee must take and pass a pre-employment physical examination.
  • This position requires Basic Life Support (BLS) training.

Certification

08/31/05

Ksas

  • Knowledge of a wide range of principles, processes, and techniques of food production.
  • Knowledge of general principles of basic diet therapy and special and modified diets.
  • Knowledge of health, safety, security, and sanitation standards and procedures.
  • Knowledge of personnel management policies, practices, and procedures.
  • Skills in operating kitchen tools and specialized equipment.
  • Ability to plan and organize culinary activities.

Goals Objectives - Organizational Goals

Provide dietetic services for patients and staff consisting of food production, service, and related support activities.

Affiliations

  • fishing, basketball and football is my favorite pass time

Timeline

Auto Care Center Sales Associate

Walmart
03.2024 - Current

Nutritional Medicine Supervisory Cook

96th Medical Group
12.2010 - 12.2022

19D Calvary Scout

USArmy
08.1986 - 08.1991

High School Diploma -

Shawnee High School

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Leon Boyd Jr.