Leon Chapman
4542 Karole Manor Drive,MO
Summary
Dynamic General Manager with a proven track record at Jack in the Box, excelling in operations management and team building. Achieved significant sales growth through strategic initiatives and effective cost-saving measures. Renowned for problem resolution and fostering a collaborative environment, ensuring high employee satisfaction and operational efficiency.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Diligent Desired Position with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Customer-oriented General Manager with Number years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Checkers Restaurant
11.2021 - 03.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Jack in the Box
09.2014 - 10.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Sales Associate
Walmart
04.2013 - 08.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Molding Machine Operator
Contigo
02.2010 - 05.2013
- Demonstrated flexibility in adapting to new processes, machinery, or technology as required within the evolving landscape of the molding industry.
- Maintained safe working environment by strictly following safety guidelines and procedures during machine operation.
- Improved product quality by monitoring and adjusting molding machine settings according to specifications.
- Promoted effective communication between shifts regarding machine performance, production goals, and ongoing concerns or challenges faced during daily operations.
- Contributed to a well-organized workspace by adhering to 5S principles for cleanliness and orderliness within the work area.
- Facilitated changeovers in a timely manner by swiftly switching molds as required per production schedule demands.
- Identified potential equipment malfunctions early by conducting routine inspections of machinery components.
- Enhanced team productivity by collaborating with coworkers to troubleshoot issues and maintain smooth operations.
- Ensured timely production by maintaining consistent operation of molding machines and meeting deadlines.
- Completed daily production records accurately to ensure effective tracking of inventory levels and production progress.
Education
Basic -
Normandy High School
Pagedale Missouri 05.1989
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
Certification
Food safety certification
Timeline
General Manager
Checkers Restaurant
11.2021 - 03.2025
General Manager
Jack in the Box
09.2014 - 10.2021
Sales Associate
Walmart
04.2013 - 08.2015
Molding Machine Operator
Contigo
02.2010 - 05.2013
Basic -
Normandy High School
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