Leon Cheatham
Norcross,GA
Summary
Dynamic professional with a proven track record at Kelly Services (American Honda Motor's), adept in project management and SEO, enhancing brand visibility and operational efficiency. Excelled in streamlining processes, boosting customer satisfaction, and leading teams to exceed targets. Skilled in leveraging digital platforms and keen attention to detail to achieve outstanding results.
Overview
8
8
years of professional experience
Work History
Shop Technician
Kelly Services (American Honda Motor's)
07.2023 - Current
- Warranty claim evaluation, review and assess dealer-submitted warranty claims for accuracy and legitimacy. Conduct detailed inspections and diagnostics on parts and products returned under warranty and collaborate with the warranty team to validate claims based on Honda's warranty policies and guidelines.
- Assist in resolving customer complaints related to warranty claims and technical issues.
- Event logistics and vendor management, coordinate logistics, including shipping and transportation of marine products, promotional items, and booth materials
- Ensure that Honda marine products (outboard engines, power equipment etc.) are clean functional, and ready for display at events.
- Operated manual, pneumatic and hydraulic shop tools to complete work.
- Continuously sought ways to reduce waste material and energy consumption, contributing to a more sustainable work environment.
- Organized storage areas for easy retrieval of parts, tools, and supplies necessary for efficient job completion.
- Kept shop clean, organized and stocked with supplies.
- Participated in ongoing training opportunities to stay current with industry trends and best practices in shop operations.
- Manage and oversee the work shop at America Honda Motor's Alpharetta, GA location.
Marketing Manager
Just In Time DJ
01.2017 - 02.2024
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Optimized website content for improved search engine rankings and increased web traffic.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Elevated brand visibility by developing and executing comprehensive marketing campaigns across multiple digital platforms.
Warehouse Lead
Empire Today
08.2021 - 07.2023
- Oversaw daily operations and shipping and handling processes.
- Used hand-held scanners and physical logs to accurately track item movements.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Implemented quality control measures to ensure products met company standards before shipment to customers.
- Streamlined order processing for faster turnaround times and increased customer satisfaction.
Education
Bachelor of Science - Digital Marketing
Full Sail University
Winter Park, FL02.2026
Skills
- Great verbal and written communication skills
- Proficient in Microsoft Outlook, Word, Excel and PowerPoint/Keynote
- Great at public speaking
- Project management
- Ability to create engaging and high-quality content, including text, imagines, videos and graphics, tailored to each social media platform (eg, Instagram, Facebook, Twitter, LinkedIn, TikTok)
- understanding of (SEO)Search Engine Optimization
- Branding digital PR
- Time management
- Attention to Detail
- Ability to work under pressure and meet tight deadlines
- Familiarity with event logistics, including transportation and vendor management
Timeline
Shop Technician
Kelly Services (American Honda Motor's)
07.2023 - Current
Warehouse Lead
Empire Today
08.2021 - 07.2023
Marketing Manager
Just In Time DJ
01.2017 - 02.2024
Bachelor of Science - Digital Marketing
Full Sail University
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