Leon Clark
Anchorage,AK
Summary
Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in program development, stakeholder engagement, and resource allocation. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.
Overview
17
17
years of professional experience
Work History
Case Manager
Cook Inlet Tribal Council
Anchorage , AK
06.2023 - 06.2025
- Coordinated client assessments and developed individualized service plans.
- Facilitated communication between clients and community resources.
- Monitored client progress and adjusted support services as needed.
- Conducted regular follow-ups to ensure client needs were met.
- Documented case notes and maintained accurate client records.
- Educated clients on available programs and services within the community.
- Advocated for clients' rights and access to necessary resources.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Counseled clients on available resources within the community that could help meet their needs.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Coordinated transportation services for clients who lacked access to reliable transportation.
Paraprofessional
Anchorage School District
Anchorage , AK
03.2018 - 06.2023
- Assisted teachers in delivering educational support to students with diverse needs.
- Implemented behavior management strategies to maintain a positive learning environment.
- Collaborated with special education staff to develop tailored instructional materials.
Caregiver
Hope Community Resources
Anchorage , AK
05.2017 - 08.2018
- Assisted clients with daily living activities and personal care needs.
- Developed and implemented individualized care plans for diverse client requirements.
- Administered medications and monitored client health conditions regularly.
- Provided companionship and emotional support to enhance client well-being.
- Communicated effectively with families to discuss client progress and needs.
- Coordinated with healthcare professionals to ensure comprehensive care delivery.
- Maintained accurate documentation of client activities and health records.
- Trained new caregivers on best practices and company policies for caregiving.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Followed care plan and directions to administer medications.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Reported concerns to nurse supervisor to promote optimal care.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Accompanied clients to social events such as movies or plays.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Coordinated transportation services for clients when necessary.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Drove clients to doctors' appointments and social outings.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Daycare Owner/Operator
Daddy O’s daycare
Anchorage, AK
06.2011 - 08.2017
- Managed daily operations and staff scheduling for smooth business flow.
- Developed marketing strategies to attract new customers and build brand awareness.
- Oversaw inventory management to ensure adequate stock levels and minimize waste.
- Coordinated financial planning and budgeting for sustainable business growth.
- Trained new employees on company policies and operational procedures.
- Established customer service standards to enhance client satisfaction and loyalty.
- Implemented process improvements to streamline operations and increase efficiency.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Reviewed legal documents related to business operations.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Developed policies and procedures for the organization.
- Supervised staff to ensure quality care for children.
- Communicated regularly with parents regarding children's progress and concerns.
- Developed engaging curriculum and activities for early childhood education.
- Managed daily operations of family-oriented daycare facility.
- Maintained compliance with state regulations and safety standards.
- Created a safe, nurturing environment to promote learning and growth in children.
- Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
- Established relationships with parents and guardians to foster strong communication regarding their child's progress.
- Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
- Ensured compliance with local regulations governing child care facilities.
- Maintained accurate records of attendance, immunizations and other relevant information for each child.
- Provided professional development training for daycare staff on topics such as early childhood education, health and safety practices, nutrition, discipline techniques.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
- Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
Personal Care Assistant
Maxim Healthcare
Anchorage , AK
03.2014 - 08.2016
- Assisted clients with daily living activities and personal hygiene routines.
- Provided companionship to enhance emotional well-being and social interaction.
- Administered medications and monitored health conditions as directed by healthcare professionals.
- Prepared nutritious meals tailored to individual dietary needs and preferences.
- Maintained a clean and safe living environment through regular housekeeping tasks.
- Supported mobility by assisting with transfers, walking, and using mobility aids.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided ongoing compassionate patient care for each client.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
- Reported concerns to nurse supervisor to promote optimal care.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Laundered clothing and bedding to prevent infection.
- Transported patients to medical, dental, and personal care appointments.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Completed scheduled patient check-ins and progress reports for clients.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Educated family members about proper techniques for caring for the client at home.
- Followed safe lifting and transferring techniques to transport residents.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Recorded client status progress and challenges in logbooks and reports.
- Organized oral medications for clients following dosage and schedule requirements.
Field Service Technician
Geneva Woods Pharmacy A CVS Health
Anchorage , AK
03.2008 - 03.2011
- Installed and repaired medical equipment for patients in various settings.
- Conducted routine maintenance on devices to ensure operational efficiency.
- Collaborated with pharmacy staff to troubleshoot equipment issues promptly.
- Provided training sessions for staff on proper equipment usage and safety protocols.
- Documented service activities and maintained accurate records for compliance purposes.
- Responded to emergency service calls to resolve critical equipment failures swiftly.
- Implemented best practices for infection control during field operations and repairs.
- Completed all necessary paperwork for service calls in a timely manner.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Drove and maintained company vehicle, keeping in peak condition.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Disassembled defective machines for repair or replacement of parts.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Trained customers on equipment after installation.
- Observed field safety protocols to prevent injuries and accidents.
- Responded promptly to emergency service requests from clients.
- Maintained equipment performance by cleaning and lubricating components.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
Education
High School Diploma -
Wilkinson County High
Woodville, MS06-1996
Medical Assistant -
Bryman College
New Orleans, LASkills
- Problem solving
- Team collaboration
- Time management
- Multitasking and organization
- HIPAA compliance
- Documentation proficiency
- Relationship building
- Empathy and compassion
- Patient support
- Organization and multitasking
- Decision-making
- Problem-solving
- Verbal and written communication
Timeline
Case Manager
Cook Inlet Tribal Council
06.2023 - 06.2025
Paraprofessional
Anchorage School District
03.2018 - 06.2023
Caregiver
Hope Community Resources
05.2017 - 08.2018
Personal Care Assistant
Maxim Healthcare
03.2014 - 08.2016
Daycare Owner/Operator
Daddy O’s daycare
06.2011 - 08.2017
Field Service Technician
Geneva Woods Pharmacy A CVS Health
03.2008 - 03.2011
High School Diploma -
Wilkinson County High
Medical Assistant -
Bryman College
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