Leon Floyd Jr
Summerville,SC
Summary
Dynamic Assistant General Manager with a proven track record at Arc Burger, excelling in operations management and staff development. Expert in inventory control and fostering employee relations, I enhanced customer satisfaction and team performance through effective training and leadership. Committed to optimizing workflows while maintaining high food safety standards.
Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Arc Burger
04.2024 - 12.2025
- Assisted in daily operations management ensuring efficient workflow and customer satisfaction.
- Supported staff training programs enhancing service quality and team performance.
- Executed inventory control processes maintaining optimal stock levels and minimizing waste.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Assistant Store Manager
Papa John's Pizza
04.2021 - 06.2025
- Supervised daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented inventory management strategies to reduce waste and optimize stock levels.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Master Grill Operator
Waffle House Restaurant
03.2015 - 02.2020
- Operated grill stations to prepare diverse menu items efficiently and consistently.
- Trained new staff on grill techniques and kitchen safety protocols.
- Monitored food quality and temperature, ensuring compliance with health standards.
- Managed inventory of ingredients, minimizing waste through effective stock rotation.
- Collaborated with team members to streamline kitchen workflow during peak hours.
- Cleaned and maintained kitchen equipment regularly.
- Grilled meats and seafood to customer specifications.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Distributed food to team members with efficiency in high-volume environment.
Kitchen Crew Trainer
McDonald's Restaurant
10.2012 - 02.2016
- Trained new kitchen crew members on food preparation and safety standards.
- Developed and implemented training programs to enhance operational efficiency.
- Mentored staff in effective equipment usage and maintenance procedures.
- Ensured compliance with health regulations through regular team assessments.
- Coordinated training schedules to maximize workflow during peak hours.
- Increased team productivity through effective communication, delegation of tasks, and motivational leadership strategies.
- Boosted overall team morale by fostering a positive work atmosphere built on mutual respect and open communication channels.
- Reduced food waste by closely monitoring inventory levels and adjusting orders as needed.
- Maintained proper food storage practices, ensuring optimal freshness while minimizing spoilage risks.
Education
High School Diploma -
Battery Creek High School
Beaufort, SCSkills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Employee relations
- Food safety and sanitation
- Training and development background
- Employee scheduling
- Customer relationship management (CRM)
- Operations oversight
- Budget control
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Assistant General Manager
Arc Burger
04.2024 - 12.2025
Assistant Store Manager
Papa John's Pizza
04.2021 - 06.2025
Master Grill Operator
Waffle House Restaurant
03.2015 - 02.2020
Kitchen Crew Trainer
McDonald's Restaurant
10.2012 - 02.2016
High School Diploma -
Battery Creek High School