Leon Gray
Detroit
Summary
Adept at maintaining high sanitation standards and possessing strong team collaboration skills, I enhanced patient satisfaction at Henry Ford Hospital by promptly addressing housekeeping concerns. My background in retail and hospitality, including roles at AutoZone and Wendy's, showcases my ability to manage inventory and ensure quality control, contributing to a positive customer experience.
Overview
5
5
years of professional experience
Work History
EVS Housekeeper
Henry Ford Hospital
09.2023 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
Cashier
AutoZone
08.2023 - 09.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Cashier
KFC
09.2022 - 08.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Wendys Restaurant
04.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma -
Northwestern
Detroit, MI06.2022
Skills
- Maintaining inventory
- Sanitation protocols
- Safety procedures
- Confidentiality
- Team collaboration
- Equipment inspection
- Physical stamina
- Supply management
- Quality control guidelines
Timeline
EVS Housekeeper
Henry Ford Hospital
09.2023 - Current
Cashier
AutoZone
08.2023 - 09.2024
Cashier
KFC
09.2022 - 08.2023
Cashier
Wendys Restaurant
04.2020 - 08.2021
Diploma -
Northwestern
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