Leon Henry
Albany,NY
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
Work History
Assistant Supervisor
St. Catherine's Center for Children
10.2022 - Current
- Ensure effective communication between all team members regarding the program and children
- Review staffing assignments with Direct Support Professionals daily
- Attend all treatment meetings, house management, staff meetings, and mandated trainings as an active participant.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
Assistant Residential Director
University At Albany Educational Opportunity Program- Albany, NY
06.2022 - 08.2022
- Oriented 130 incoming EOP freshmen into a positive, inclusive living and learning environment while assisting in their transition from high school into higher education
- Provided emotional support to assist students who are experiencing homesickness and other personal issues
- Efficiently work in a team, and consult with my coworkers, and other faculty
- Demonstrate and emphasize the respect/pride at the UAlbany community and exhibit a desire to work with a diverse group of students, staff, administrators, and family members
- Modeled the ability to problem solve, take initiative, and manage conflicts to incoming EOP freshmen
- Demonstrated proficiency with administrative tasks such as working with keys, reporting damages, talking to parents, working with families.
Front End Associate
Dicks Sporing Goods
08.2021 - 05.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Student Assistant
Community and Public Service Program - Albany, NY
08.2019 - 05.2022
- Graded students assignments and exams in blackboard learning management system
- Maintained and managed student files in an organized manner
- Assisted and supported faculty in managing class registration software.
Trampoline Lifeguard
Get Air Trampoline Park - Albany
02.2019 - 05.2020
- Organized and assisted with parties for customers ages 7 through 16
- Gave necessary tips to ensure safety within the trampoline park
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained order and cleanliness at trampoline park and surrounding areas to uphold hygiene standards.
Education
Masters of Arts in Organizational Communication -
University At Albany, State University of New York
Albany05.2025
Bachelor of Science in Business Administration -
University At Albany, State University of New York
Albany05.2022
Skills
Microsoft Office
Employee Performance Management
Strategic Planning
Training and mentoring
Teamwork and Collaboration
Team Leadership
Leadership Experience
- Groove Phi Groove Social Fellowship Incorporated, Secretary, 08/2020, 05/2021
- Groove Phi Groove Social Fellowship Incorporated, Vice President, 08/2021, 05/2022
- Jamaican Student Association, Treasurer, 08/2020, 05/2022
Timeline
Assistant Supervisor
St. Catherine's Center for Children
10.2022 - Current
Assistant Residential Director
University At Albany Educational Opportunity Program- Albany, NY
06.2022 - 08.2022
Front End Associate
Dicks Sporing Goods
08.2021 - 05.2022
Student Assistant
Community and Public Service Program - Albany, NY
08.2019 - 05.2022
Trampoline Lifeguard
Get Air Trampoline Park - Albany
02.2019 - 05.2020
Masters of Arts in Organizational Communication -
University At Albany, State University of New York
Bachelor of Science in Business Administration -
University At Albany, State University of New York
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