Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training in skills that come to me. Motivated to learn, grow and excel in any work that I choose. Seven years of experience working in fast-pace environments. Ability to work independently and in a team environment Effective active listening skills to accurately respond to inquiries and account requests Effective organizational, planning and time management skills Effective research, analytical, and critical thinking skills Effective skill building effective relationships through rapport, trust, diplomacy, and tact Effective skill exercising initiative and using good judgment to make sound decisions Effective skill maintaining composure in a high production and changing environment Verbal and written communication skills