Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leon Strain

Williamsburg,VA

Summary

Dynamic and adaptable, with experience in catering, hospitality, and customer service. Three total years of experience in training employees in two different positions and companies. Confident in leading teams in preparation and ensuring the success of events. Ability to deliver exceptional service in fast-paced, high-pressure environments, with a strong focus on organization, teamwork, and problem-solving. Skilled in event coordination, equipment handling, facilities maintenance, and staff leadership. Adept at building rapport with clients and colleagues while maintaining a high standard of quality and professionalism.

Overview

4
4
years of professional experience

Work History

Learning Coach

UC Irvine Catering
Irvine, CA
10.2024 - Current
  • Executed seamless organization and presentation of high-end events hosting up to 300 guests.
  • Enhanced guest satisfaction by delivering exceptional customer service at diverse events.
  • Transported heavy equipment safely using moving vans and trucks for event setups.
  • Maintained event flow and cleanliness by managing plating and bussing of tables.
  • Oversaw coordination of equipment, culinary dishes, and beverages delivery across campus venues.
  • Promoted to train new employees on company standards for effective event preparations.

Clay Court Maintenance & Tennis Coach

Kingsmill Resort and Spa
Williamsburg, VA
06.2024 - 09.2025
  • Adapted coaching strategies for diverse age groups and varying athletic abilities.
  • Executed routine maintenance on essential equipment to ensure operational readiness.
  • Maintained clay courts by sweeping, lining, and managing irrigation systems.
  • Managed sprinkler and underground water systems to optimize court conditions.
  • Assisted in setting up courts for large-scale tournaments, ensuring excellent readiness.
  • Upheld court quality through daily maintenance for an even surface and professional appearance.

Barista Trainer

Starbucks
Williamsburg, VA
12.2021 - 05.2024
  • Provided mentorship to 25 baristas throughout my career, enhancing customer service delivery and beverage quality.
  • Conducted hands-on training sessions in drink preparation, equipment usage, and inventory control.
  • Ensured adherence to Starbucks standards by maintaining store cleanliness and operational protocols.
  • Facilitated improvements in service speed through comprehensive employee development initiatives.

Education

Bachelor of Arts - International Relations

UC Irvine
Irvine
06.2028

High School Diploma -

Bruton High School & Vilseck High School
Williamsburg VA
06.2024

Skills

  • SolidWorks and CAD
  • Employee training
  • Team leadership
  • Event management
  • Customer service and support
  • Planning and organization

Languages

English
Native/ Bilingual
German
Native/ Bilingual

Timeline

Learning Coach

UC Irvine Catering
10.2024 - Current

Clay Court Maintenance & Tennis Coach

Kingsmill Resort and Spa
06.2024 - 09.2025

Barista Trainer

Starbucks
12.2021 - 05.2024

Bachelor of Arts - International Relations

UC Irvine

High School Diploma -

Bruton High School & Vilseck High School
Leon Strain
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