Leon Thomas

Sr Supervisor

Medline Industry

Auburndale, FL

10.2002 - 11.2024

Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Recruited and trained new employees to meet job requirements.
Delegated work to staff, setting priorities and goals.
Developed performance standards and evaluated employee performance against those standards.
Increased overall department competency by providing adequate training and constructive feedback to newly hired personnel.
Implemented quality control measures to uphold company standards.
Implemented new operational procedures, increasing efficiency.
Coordinated with other departments to ensure completion of projects on time and within budget constraints.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Interviewed prospective employees and provided input to HR on hiring decisions.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Identified areas for process improvement within the department.
Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Trained new employees on company policies, job duties, and performance expectations.
Implemented quality control measures, significantly reducing error rates.
Responded to customer questions regarding products, prices and availability.
Managed disciplinary actions when necessary while maintaining fairness.
Prepared and presented reports on team performance, challenges, and achievements to senior management.
Conducted regular departmental meetings with staff to ensure effective communication and collaboration.
Assigned work and monitored performance of project personnel.
Developed monthly reports detailing progress towards project goals.
Analyzed data to identify trends or opportunities for improvement.