Summary
Overview
Work History
Education
Skills
Timeline
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Leon Walker

Yorktown,VA

Summary

Hardworking Automotive Technician with 20 years of experience in the field. An upbeat individual with enthusiasm for work and an understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help the team, and meet business objectives.

Overview

22
22
years of professional experience

Work History

Automotive Technician

Meineke Car Care
08.2021 - Current
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshoot and diagnose faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Serviced vehicles according to OEM-recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Investigated customer complaints to identify the cause of malfunctions.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Read and followed technical documentation to complete accurate repairs.
  • Serviced air conditioning systems, changed and topped off fluids, and completed maintenance inspections.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames, and steering mechanisms of automobiles.

Storeroom Manager

Colonial Williamsburg Company
03.2014 - 08.2021
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Developed and maintained knowledgeable and productive team of employees.
  • Organized records of vehicles, schedules and completed orders.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Tracked production and quality control systems to proactively identify deficiencies.

Supervisor

Au Bon Pain
08.2012 - 09.2014
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Kitchen Steward

Colonial Williamsburg Company
08.2005 - 01.2012
  • Washed utensils, cookware, dishes and trays.
  • Cleaned and maintained floors and walls in the kitchen and dishwashing area, reducing falls among staff members.
  • Maintained a swift pace of work to meet business demands for cleaning and supplies storage.
  • Tasked with the removal of garbage and refuse, mopping and sweeping floors, and washing walls.
  • Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.

Cashier

Wendy's
04.2002 - 11.2004
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Education

Automotive - Automotive Mechanics

Tidewater Tech
Norfolk, VA
06.2021

Skills

  • System Repairs
  • Changing Oil
  • Vehicle Inspection
  • Alignments Experience
  • Issue Resolution
  • Calibration Understanding
  • Preventive Maintenance
  • Problem-Solving
  • Customer Relationship Management (CRM)
  • Replacing Filters

Timeline

Automotive Technician

Meineke Car Care
08.2021 - Current

Storeroom Manager

Colonial Williamsburg Company
03.2014 - 08.2021

Supervisor

Au Bon Pain
08.2012 - 09.2014

Kitchen Steward

Colonial Williamsburg Company
08.2005 - 01.2012

Cashier

Wendy's
04.2002 - 11.2004

Automotive - Automotive Mechanics

Tidewater Tech

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Leon Walker