Leon Williams
Fort Lauderdale,FL
Summary
Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Dining Room Supervisor
Pacifica Of Sunrise
08.2019 - Current
- Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
- Leveraged feedback gathered from guests to develop new initiatives, policies and strategies to improve satisfaction with services and menu.
- Trained, managed and scheduled dining staff, distributing hours and assignments to leverage strengths of individual team members.
- Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
Education
Certificate - Patient Care Technician
Atlantic Technical College
Pompano Beach, FL06.2002
Skills
- Customer Satisfaction
- Safe Work Practices
- Feedback Gathering
- Natural Leadership
- Proper Food Handling
- Hospitality Management
- Active Listening
- Team Scheduling
- Food and Beverage Service
- Nutritional Assessment
- Guest Relations
- Greeting and Seating Guests
- Disciplinary Write-Ups
- Food Portion Specification
- Train Employees
- Work Station Assignments
- Dining Area Cleaning Supervision
Timeline
Dining Room Supervisor
Pacifica Of Sunrise
08.2019 - Current
Certificate - Patient Care Technician
Atlantic Technical College
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