Leon Young
Arlington,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Personal growth is also very important, therefore I am pursuing my Masters Degree in Psychology.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Public Safety Telecommunicator
Fairfax County Government
Fairfax, VIRGINIA
09.2022 - Current
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Dispatched police officers and emergency personnel to calls for service.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Assisted departments with special requests for assistance and BOLOs.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Advised personnel about accidents, weather conditions or other hazards.
Special Education Assistant
First Baptist Church
328 16th St NW, Washington, DC 20036
08.2019 - Current
- Built trust and rapport with students through positive reinforcement and strong communication skills.
Extended Day AssistantSupervisor
Arlington County Public Schools
737 S Carlin Springs Rd, Arlington, VA 22204
02.2022 - 09.2023
- Supervise, plan and coordinate activities for a before and after care program that services over 90 students from graded Pre-K to Grade 5
- Supervise a staff of 11 people executing these plans
- Create and submit Time sheets for staff along with professional development trainings weekly.
- Trained, managed and motivated employees to promote professional skill development.
- Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
- Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
- Monitored student progress and assisted students and teachers with resolving problems.
- Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Special Education Assistant Teacher
Nottingham Elementary
5900 Little Falls Rd, Arlington, VA 22207
08.2019 - 06.2021
- Follow all APS policies and procedures to enforce a childs Interventional Education Plan
- (IEP)
- Coordinate with team on best methods to administer all accomodations to students in my care.
- Collaborated with students with multiple degrees of special needs to accomplish various tasks.
Activities Instructor
Arlington county public schools
07.2019 - 08.2019
- Built positive relationships with students, parents, colleagues and administrators.
- Monitored student performance and offered feedback to support goal achievement.
- Educated students using customized teaching methods and hands-on curriculum.
- Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
- Planned classes focusing on instruction, demonstration and work time.
Special Education Assistant
Sped Aid, Arlington county Public School
03.2019 - 06.2019
- Worked with students with specialized needs to accomplish tasks and build practical skills.
- Provided special attention to individuals needing extra academic or behavioral guidance during classes.
- Delivered specialized classroom instruction to students with developmental disorders.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
Education
BA - Forensic Psychology
George Mason University
FAIRFAX,VA05.2019
Associate of Science - General Studies
Northern Virginia Community College
Annandale, VA05.2019
Skills
- Emergency Assessment
- Database Queries
- Documentation and Recordkeeping
- Information Gathering and Relay
- Critical Thinking
- EMS Dispatch
- Crisis Management
- Emergency Medical Instruction
- Computer-Based Dispatch Systems
- Basic Life Support Knowledge
- Data Systems Operation
- NCIC Database
Certification
Arlington Virginia Public Schools First Baptist Church Special Needs Child Care 2019-Present (3 years) Microsoft Office Customer Service Management Team Building CPR, Medical Administration & Crisis Prevention Certified
- Public Safety Telecommunicator (PST)
- Certified Public Safety Communicator, NCIC - 2022
- VCIN Training - 2022
Timeline
Public Safety Telecommunicator
Fairfax County Government
09.2022 - Current
Extended Day AssistantSupervisor
Arlington County Public Schools
02.2022 - 09.2023
Special Education Assistant
First Baptist Church
08.2019 - Current
Special Education Assistant Teacher
Nottingham Elementary
08.2019 - 06.2021
Activities Instructor
Arlington county public schools
07.2019 - 08.2019
Special Education Assistant
Sped Aid, Arlington county Public School
03.2019 - 06.2019
BA - Forensic Psychology
George Mason University
Associate of Science - General Studies
Northern Virginia Community College