Leon Young
Arlington,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Personal growth is also very important, therefore I am pursuing my Masters Degree in Psychology.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Public Safety Telecommunicator
Fairfax County Government
09.2022 - Current
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Dispatched police officers and emergency personnel to calls for service.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Assisted departments with special requests for assistance and BOLOs.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Advised personnel about accidents, weather conditions or other hazards.
Special Education Assistant
First Baptist Church
08.2019 - Current
- Built trust and rapport with students through positive reinforcement and strong communication skills.
Extended Day AssistantSupervisor
Arlington County Public Schools
02.2022 - 09.2023
- Supervise, plan and coordinate activities for a before and after care program that services over 90 students from graded Pre-K to Grade 5
- Supervise a staff of 11 people executing these plans
- Create and submit Time sheets for staff along with professional development trainings weekly.
- Trained, managed and motivated employees to promote professional skill development.
- Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
- Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
- Monitored student progress and assisted students and teachers with resolving problems.
- Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Special Education Assistant Teacher
Nottingham Elementary
08.2019 - 06.2021
- Follow all APS policies and procedures to enforce a childs Interventional Education Plan
- (IEP)
- Coordinate with team on best methods to administer all accomodations to students in my care.
- Collaborated with students with multiple degrees of special needs to accomplish various tasks.
Activities Instructor
Arlington county public schools
07.2019 - 08.2019
- Built positive relationships with students, parents, colleagues and administrators.
- Monitored student performance and offered feedback to support goal achievement.
- Educated students using customized teaching methods and hands-on curriculum.
- Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
- Planned classes focusing on instruction, demonstration and work time.
Special Education Assistant
Sped Aid, Arlington county Public School
03.2019 - 06.2019
- Worked with students with specialized needs to accomplish tasks and build practical skills.
- Provided special attention to individuals needing extra academic or behavioral guidance during classes.
- Delivered specialized classroom instruction to students with developmental disorders.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
Education
BA - Forensic Psychology
George Mason University
FAIRFAX,VA05.2019
Associate of Science - General Studies
Northern Virginia Community College
Annandale, VA05.2019
Skills
- Emergency Assessment
- Database Queries
- Documentation and Recordkeeping
- Information Gathering and Relay
- Critical Thinking
- EMS Dispatch
- Crisis Management
- Emergency Medical Instruction
- Computer-Based Dispatch Systems
- Basic Life Support Knowledge
- Data Systems Operation
- NCIC Database
Certification
Arlington Virginia Public Schools First Baptist Church Special Needs Child Care 2019-Present (3 years) Microsoft Office Customer Service Management Team Building CPR, Medical Administration & Crisis Prevention Certified
- Public Safety Telecommunicator (PST)
- Certified Public Safety Communicator, NCIC - 2022
- VCIN Training - 2022
Timeline
Public Safety Telecommunicator
Fairfax County Government
09.2022 - Current
Extended Day AssistantSupervisor
Arlington County Public Schools
02.2022 - 09.2023
Special Education Assistant
First Baptist Church
08.2019 - Current
Special Education Assistant Teacher
Nottingham Elementary
08.2019 - 06.2021
Activities Instructor
Arlington county public schools
07.2019 - 08.2019
Special Education Assistant
Sped Aid, Arlington county Public School
03.2019 - 06.2019
BA - Forensic Psychology
George Mason University
Associate of Science - General Studies
Northern Virginia Community College
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