Leona Andrews
Mebane,NC
Summary
Dynamic professional with a proven track record at STIHL, excelling in shipment documentation and operational efficiency. Adept at problem-solving and effective communication, I consistently ensured compliance and accuracy in high-volume environments. My attention to detail and proficiency in Microsoft Office Suite have driven successful outcomes in fast-paced settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Warehouse Team Member
STIHL
Mebane, NC
07.2021 - Current
- Managed daily documentation for 1,000+ shipments, ensuring accurate record-keeping and data entry.
- Coordinated communication between departments to streamline order processing and resolve discrepancies.
- Utilized digital tracking systems and portable management tools to improve operational efficiency.
- Maintained compliance with OSHA standards and safety protocols.
Customer Service and Administrative Coordinator
Walmart
Hillsborough, NC
10.2006 - 07.2021
- Provided administrative support for customer service operations, handling documentation and correspondence.
- Assisted with scheduling and coordination of staff assignments.
- Processed over 200 daily transactions with precision, maintaining organized records for auditing purposes.
- Offered ASL interpretation services, improving accessibility for customers and team members.
SNAP Benefits Administrative Assistant
Employment Security Commission
Hillsborough, NC
02.2006 - 12.2006
- Processed and organized applications for over 200 clients daily, ensuring accuracy and confidentiality.
- Supported administrative functions by cross-referencing data across multiple government databases.
- Managed client communications and maintained detailed records to comply with federal regulations.
Education
General Education Development Certificate -
Kittrell Job Corps Center
Kittrell, NC01.2004
Trade - Retail Sales
Kittrell Job Corp
Kittrell, NC01-2004
Skills
- Microsoft Office Suite proficiency
- Shipment documentation
- Inventory management
- Regulatory compliance
- Operational efficiency
- Order processing
- Quality assurance
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Time management
- Shipping and receiving
- Packaging and labeling
- Pallet jack handling
- Stock control
- Warehouse safety
- Loading and unloading
- Stacking and staging
- Data entry
- Cycle counts
- Pick-list processing
- American Sign Language fluency
Affiliations
- MEMBER OF WHITE OAK GROVE CHURCH
- FREE HAIRSTYLES FOR YOUTH IN GRADE SCHOOL
Accomplishments
- HIGHEST PICKING PER HOUR
- HIGHEST SCANNING ITEM PER HOUR
- MOST ENGAGED WITH CUSTOMER
Certification
- NATURAL HAIR CARE STYLIST
- 15 YRS OF EMPLOYMENT CUSTOMER SERVICE
- MEMBERSHIP WHITE OAK GROVE CHURCH
References
References available upon request.
Timeline
Warehouse Team Member
STIHL
07.2021 - Current
Customer Service and Administrative Coordinator
Walmart
10.2006 - 07.2021
SNAP Benefits Administrative Assistant
Employment Security Commission
02.2006 - 12.2006
General Education Development Certificate -
Kittrell Job Corps Center
Trade - Retail Sales
Kittrell Job Corp
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