Leona Arnold
Arvada,CO
Summary
Dynamic professional with a strong background in customer service and child development, honed at Ted's Express Carwash and Highlands Heart Home Preschool. Recognized for exceptional teamwork and quality control, effectively engaging clients and fostering positive environments. Skilled in process control and active listening, ensuring satisfaction and safety in all interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Car Wash Attendant
Ted's Express Carwash
10.2024 - 03.2025
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Educated customers on self-service car wash operation for safe, appropriate use.
- Maintained and repaired car wash equipment to meet operational demand.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Inspected vehicles and equipment for visible damage.
- Followed safety guidelines for cleaning vehicles and equipment.
Preschool Teacher's Assistant
Highlands Heart Home Preschool
06.2022 - 07.2024
- Organized snack time and nap hours.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Supervised children during in-classroom activities and on playground.
- Communicated with parents to inform about child's progress and classroom behavior.
- Engaged and entertained children through recreational and educational activities.
- Encouraged children to interact with each other and participate in group activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Enforced rules and instructions to maintain discipline.
Education
High School Diploma -
Standley Lake High School
9300 W 104th Ave, Westminster, CO 8002105-2027
Skills
- Customer service
- Quality control
- Teamwork and contribution
- Safety protocol adherence
- Flexible work schedule
- Process control
- Customer Service-oriented
- Time management and prioritization
- Child development
- Positive reinforcement
- Health and safety
- Age-appropriate activities
- First aid and CPR
- Organization
- Behavior management
- Communicating with parents and teachers
- No child left behind requirement
- Team collaboration
- Active listening
- Team building
- Child safety
- Reliability
- Attention to detail
Certification
CPR and First Aid
Timeline
Car Wash Attendant
Ted's Express Carwash
10.2024 - 03.2025
Preschool Teacher's Assistant
Highlands Heart Home Preschool
06.2022 - 07.2024
High School Diploma -
Standley Lake High School
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