Joshua Sutherland
Reno
Summary
Detail-oriented production professional with hands-on experience maintaining quality and consistency in high-volume, fast-paced environments. Seeking to transition into a Quality Technician role within LFP battery manufacturing, bringing a strong focus on precision, process adherence, and continuous improvement. Recognized for efficiency, reliability, and the ability to follow and uphold strict quality standards.
Overview
11
11
years of professional experience
12
12
years of post-secondary education
Work History
Manufacturing Production Associate
Tesla LFP
Sparks
11.2025 - Current
- Trained and Operates multiple multi-step manufacturing stations which entails assembling various parts in a chronological order while maintaining and ensuring quality and safety simultaneously.
- Collaborates with team members to maintain production flow and efficiency.
- Assists in training new employees on assembly line/ work station procedures.
Customer Service Representative
VXI Call Center, Kingston, Jamaica
06.2020 - 11.2022
- Initiate and finalize sales of various items such as phones, tablets and smart watches.
- Managed high volumes of incoming calls and provided excellent service.
- Documented customer interactions in the CRM system accurately.
- Handled escalated calls and provided timely resolutions to concerns.
Meat Band saw Operator/Retail Salesperson
ASHLEY’S MEAT SUPPLY, Kingston, Jamaica
07.2015 - 09.2019
- Operated band saw for precise meat cuts and product specifications.
- Followed health regulations and sanitation practices in meat processing area.
- Conducted routine inspections of machinery to prevent malfunctions and downtime.
- Applied strong attention to detail in product handling, inspection, and data accuracy to support efficient operations.
Education
Bachelor of Science - Agricultural Education
College of Agriculture Science And Education
08.2019 - 04.2026
High School -
Jonathan Grant High School
09.2011 - 06.2017
Skills
- Ability to work under pressure
- Ability to multi-task
- Eager to learn/Entertains curiosity towards learning
- Proficient in Microsoft products ( Word, Excel, Database)
- Basic programming knowledge
- Strong Attention to detail
- Excellent interpersonal skills
Timeline
Manufacturing Production Associate
Tesla LFP
11.2025 - Current
Customer Service Representative
VXI Call Center, Kingston, Jamaica
06.2020 - 11.2022
Bachelor of Science - Agricultural Education
College of Agriculture Science And Education
08.2019 - 04.2026
Meat Band saw Operator/Retail Salesperson
ASHLEY’S MEAT SUPPLY, Kingston, Jamaica
07.2015 - 09.2019
High School -
Jonathan Grant High School
09.2011 - 06.2017