Summary
Overview
Work History
Education
Skills
Personal Information
Timeline

LEONA BOHENEK

TEMP SERVICE
Upper Darby,PA
23
years of professional experience

Versatile professional with a strong foundation in customer service and logistics. Demonstrated success in enhancing customer satisfaction and streamlining operations through technology, while maintaining high standards of safety and organization. Currently pursuing a degree in Human Services to deepen skills in community support and advocacy.

Work History

MERCHANDISER

10 Years
TEMP SERVICE | Philadelphia, PA | 2016.09 - Current
  • Managed end-to-end order fulfillment, ensuring timely packaging and accurate documentation.
  • Coordinated effectively with third-party distributors to streamline operations.
  • Leveraged order management and invoicing software to automate workflows and enhance efficiency.
  • Utilized electronic transaction services to process payments and uphold financial accuracy.
  • Calculated purchase subtotals, taxes, and shipping costs to ensure transparency in billing.
  • Provided customer support via email, phone, and messaging, resolving inquiries promptly.
  • Enhanced customer satisfaction by addressing concerns related to products and shipping policies.

CHILDCARE SUPERVISOR

13 Years 9 Months
Children's Garden | Philadelphia, PA | 2003.06 - 2017.03
  • Cultivated a safe, inclusive, and engaging environment for children, promoting emotional and social development.
  • Identified and addressed developmental needs to create a supportive atmosphere that nurtured positive self-concepts in children.
  • Facilitated communication with parents about child progress and behavioral milestones, fostering collaborative support for children's growth.
  • Maintained daily records of activities, nutrition, and health to support child development and parent engagement.

Education

Bachelor of Science - Human Services, Substance Use Disorder

Southern New Hampshire University (SNHU) | Manchester, NH | 2025-12

Remote

  • All Semesters - Dean's List
  • All Semesters - Honor Roll

Undergraduate Studies

Drexel University | Philadelphia, PA | 2021-01

Skills

Technical Skills: Order management
Interpersonal Skills: Conflict Resolution
Client Relations
Team Collaboration
Effective Merchandising Communication.
Customer service
Project management
Operational Skills: Inventory Management
Record Keeping
Merchandising Compliance
Time Management.
Professional Attributes: Adaptable
Detail-Oriented
Empathetic
Market Trend Analysis.
Team collaboration
Order Fulfillment

Personal Information

References Available Upon Request

Timeline

MERCHANDISER

TEMP SERVICE
2016.09 - CurrentRead More

CHILDCARE SUPERVISOR

Children's Garden
2003.06 - 2017.03Read More

Southern New Hampshire University (SNHU)

Bachelor of Science from Human Services, Substance Use Disorder
Read More

Drexel University

Undergraduate Studies
Read More
LEONA BOHENEK