Courtney Pettus
Gluckstadt,MS
Summary
Diligent Human Resource Associate Partner with comprehensive experience in managing all facets of human resources functions including recruitment, employee relations, and compliance. Demonstrated success in fostering positive work environment and implementing effective HR policies that support organizational goals. Proven ability to leverage communication and conflict resolution skills to enhance team dynamics and drive employee engagement.
Overview
12
12
years of professional experience
Work History
Human Resource Generalist
Wallenius Wilhelmsen Solutions
10.2025 - 01.2026
- Developed and implemented employee onboarding programs, increasing retention rates and employee satisfaction.
- Facilitated training sessions on HR policies, fostering a culture of compliance and continuous learning.
- Analyzed employee feedback data to identify trends, informing strategic decisions in HR practices.
- Coordinated employee engagement activities, promoting workplace morale and team cohesion across departments.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Human Resource Associate Partner
Amazon
09.2023 - 06.2025
- Developed strong relationships with external vendors to ensure optimal resource availability during peak periods or project needs.
- Implemented effective training programs for new employees, promoting a culture of continuous learning and development within the organization.
- Established clear communication channels among team members, enhancing collaboration and reducing potential misunderstandings or conflicts.
- Ensured compliance with industry best practices and regulations by implementing standardized procedures in all aspects of resource management.
- Created detailed progress reports for upper management, showcasing project achievements and identifying areas requiring further attention.
- Conducted thorough resource analysis to identify gaps and opportunities for improvement, optimizing resource utilization across multiple projects.
Human Resources Specialist
US Army
01.2018 - 08.2022
- Responsible for performing personnel and administrative functions.
- Provide human resources support to all military members, regardless of rank or classification.
- Human Resource Specialist ensure the readiness, health and welfare of all soldiers.
- Required to use different computer programs to update personnel information.
- Processing personnel financial transactions such as a pay inquiry, is also part of the specialist job duties.
CNA - Certified Nursing Assistant
Bedford Care Centers Of Hattiesburg
05.2019 - 10.2019
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Cared for average of 14 patients per 8 hours in a long term nursing home facility, delivering high-quality, efficient support to meet all needs.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
To-Go Specialist, Host, Server
Chili's
03.2018 - 01.2019
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Followed all company policies and procedures to deliver quality work.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Provided customers with information on specials and discount deals.
- Maintained clean, sanitized and well-organized food preparation zones.
- Prepared and expedited food orders to support waitstaff and other team members.
Server, Expo, Cashier
Corner Bakery Cafe
12.2015 - 02.2017
- Assisted preparation of food plates, overseeing quality and appearance.
- Confirmed proper placement of products and side items while implementing special instructions.
- Confirmed speed of service for all food orders while minimizing errors and complaints.
- Trained new expeditors and food runners according to company policies and standards.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Set up advertising signs and displays on shelves, counters and tables.
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated and sanitized kitchen and food preparation equipment.
Camera Technician
Greater Bethlehem Temple Church
03.2014 - 01.2016
- Operated television cameras for over live broadcasts.
- Interacted with directors while remaining focused and professional at all times.
- Operated television studio cameras during live production.
- Checked composition and lighting of shots before beginning shoots.
- Liaised with lighting and production team to resolve any issues related to camera, video, audio recording and lighting.
Education
Human Resource Specialist Certification - Human Resources Management
US Army Advanced Individual Training
Columbia, SC12.2018
High school diploma -
Germantown High School
Madison, MS05.2018
Skills
- Verbal and written communication
- Microsoft Office
- Planning and Coordination
- Training & Development
- Reading comprehension
- Customer Service
- Leadership
- Organization and Time management
Timeline
Human Resource Generalist
Wallenius Wilhelmsen Solutions
10.2025 - 01.2026
Human Resource Associate Partner
Amazon
09.2023 - 06.2025
CNA - Certified Nursing Assistant
Bedford Care Centers Of Hattiesburg
05.2019 - 10.2019
To-Go Specialist, Host, Server
Chili's
03.2018 - 01.2019
Human Resources Specialist
US Army
01.2018 - 08.2022
Server, Expo, Cashier
Corner Bakery Cafe
12.2015 - 02.2017
Camera Technician
Greater Bethlehem Temple Church
03.2014 - 01.2016
High school diploma -
Germantown High School
Human Resource Specialist Certification - Human Resources Management
US Army Advanced Individual Training