Leona Deese
Maxton,NC
Summary
A young and energetic individual with a strong interest in the certified medical assistant position at your company. Passionate about providing exceptional patient care and contributing to a positive healthcare environment. Demonstrates efficient handling of administrative tasks, maintaining accurate records, and assisting healthcare professionals in delivering quality care. Committed to continuously expanding knowledge and skills in the medical field to ensure optimal support for patients and medical staff.
Overview
1
1
year of professional experience
Work History
Team Leader Manager
Chick-fil-A
08.2023 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Education
University North Carolina At Pembroke -
University North Carolina At Pembroke
Pembroke, NC11.2024
Purnell Swett High School -
Purnell Swett High School
Maxton, NC01.2024
Prospect Elementary -
Prospect Elementary
Maxton, NC01.2020
Skills
- CPR Certified
- Stop the Bleed Certified
- Health Science courses
- Pharmacy Technician certification
- Certified Nurse Aide 1
- Leadership
References
- Mrs. Vanessa Revels, (910) 280-1600, 08/01/23, Present
- Mr. DJ Strickland, (910) 827-9167, 08/01/17, Present
Relevanthighschoolstudies
- Foundations Of Health Science
- Health science 1
- Health science 2
- Biology (Honors)
- Chemistry (Honors)
- Pharmacy Technician
- Chemistry 2 (Honors)
- Nurse Aide 1
Timeline
Team Leader Manager
Chick-fil-A
08.2023 - Current
Purnell Swett High School -
Purnell Swett High School
Prospect Elementary -
Prospect Elementary
University North Carolina At Pembroke -
University North Carolina At Pembroke
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