Summary
Overview
Work History
Education
Skills
Timeline
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Leona Dickerson

Richmond,KY

Summary

Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness. Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations.

Overview

14
14
years of professional experience

Work History

Home Care Provider

Horizon Home Care Services
03.2022 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Direct Support Professional

New Vista Center for Women and Children
03.2021 - 03.2022
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Collected specimens or drew blood to assist with diagnostic and treatment protocols.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted client with personal hygiene, mobility and transportation.
  • Partnered with interdisciplinary teams to implement care plans.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.


Cashier Supervisor

Walmart
05.2013 - 03.2021
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Greeted customers and responded to requests for information.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Processed exchanges and returns by inputting in company database.


Residential Aide

Independent Opportunities
08.2011 - 05.2013
  • Cleaned and organized patients' living quarters.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Read and recorded temperature, pulse and respiration.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Planned optimal meals based on established nutritional plans.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Supported residents during periods of emotional distress.


Education

High School Diploma -

Estill County High School
Irvine, KY
05.2004

Skills

  • Community activities
  • Healthcare
  • Behavior redirection
  • Health Services
  • Client documentation
  • Transportation
  • Compassionate client care
  • Crisis Management
  • Client safety and first aid
  • Housekeeping
  • Proper phone etiquette
  • Client satisfaction
  • Medication administration

Timeline

Home Care Provider

Horizon Home Care Services
03.2022 - Current

Direct Support Professional

New Vista Center for Women and Children
03.2021 - 03.2022

Cashier Supervisor

Walmart
05.2013 - 03.2021

Residential Aide

Independent Opportunities
08.2011 - 05.2013

High School Diploma -

Estill County High School

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