Leona Freeman

- Work with campus administrators to create and maintain an orderly and highly structured classroom environment.
- Supervise students assigned to ISS
- Assists and guides students to reinforce reading, language arts, mathematics, computer instruction, and other skills.
- Consult classroom teachers regarding student assignments.
- Works with students individually and in small groups to reinforce basic learning and implement assigned programs.
- Manage student behavior and administer discipline according to board policies, administrative regulations, and Individual Education Plans (IEP).
- Assists students with special needs in all aspects of classroom instruction to maximize inclusion, learning, achievement if IEP objectives, etc.
- Assist students with physical or mental disabilities with activities of daily living for the purpose of maximizing their ability to participate in school or learning activities.
- Follows all applicable safety rules, procedures and regulations governing the proper manner of assistance for all students, including those with disabilities or other special needs.
- Maintain confidentiality.

• Assists in supervising students in the cafeteria during mealtime.
• Assists in making sure that tables and surrounding areas are clean.
• Assists students with orderly food purchases, distribution of food, disposal of food waste, and return of trays and utensils.
• Ensures that students remain seated in assigned areas throughout their time in the cafeteria.
• Circulates among assigned tables during the mealtime to be available as needed.
• Organizes groups of students for orderly dismissal from the cafeteria.
• Reports to teachers, principal, nurse and/or security personnel as appropriate regarding infractions, safety concerns, injuries, or other issues involving students.

• Communicated effectively with management concerning important customer issues.
• Prepared nail beds and cuticles, shaped nails and applied polish.
• Offered advice and recommended products to improve and maintain nails.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
• Demonstrated dynamic customer service by responding to customer inquiries.
• Educated clients on proper use of Color Street products.
• Grew repeat client base through effective marketing and customer service.

• Prepared instruction materials, constructed bulletin boards, and set up work areas.
• Relieved classroom teacher during breaks and maintained order and structure in classroom.
• Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
• Assisted classroom teacher in supervising snack time and indoor and outdoor play.
• Collaborated with parents and guardians to increase support and provide best learning environment.
• Supervised students on field trips for safety and proper behavior in public settings.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Planned, promoted and managed parent workshops on assisting children in attaining academic success.
• Facilitated family meetings to ensure communication and collaboration between family members.
• Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.

Answered calls from parents for the Parent Plus Loan

The Parent Plus Loan is federally sponsored for undergraduate students, it is low interest education loan for parents to help fund the entire cost of the students education minus the student’s financial aid.

Ran credit checks

Approved or denied loans depending I. The credit check results.

• Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
• Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
• Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Checked packages and merchandise for damage and notified vendors.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Assisted in receiving, stocking and distribution of merchandise.
• Surrounded items in cling film, padded blankets, and tape to protect from damage.
• Operated equipment while observing standard safety procedures.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

• Trained personnel on safe ammunition handling to prevent injuries and accidents.
• Accurately completed all paperwork and documentation related to receiving and transfer of ammunition.
• Supervised personnel and offered extensive mentoring and training assistance.
• Used Software to manage inventory of materials and ammunition supply stock.
• Handled inspection, inventory and issuance of ammunition to teams of soldiers.
• Coordinated with other military units and agencies to support operations and align with mission.
• Completed inspections and any basic repair need to uphold strict performance standards.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Worked flexible hours across night, weekend and holiday shifts.
• Resolved problems, improved operations and provided exceptional service.

• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Kept detailed records of deliveries and money received from customers.
• Fostered positive working relationships with regular customers.
• Minimized company liability and risks to loads by obeying traffic laws.
• Drove truck in urban and rural areas to expertly make high volume of deliveries.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
• Completed on-time deliveries by choosing best and most efficient routes.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Inspected load security and checked for damages.
• Loaded truck and properly secured items to prevent damage for deliveries.

• Delivered clerical support by handling range of routine and special requirements.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Interacted with customers by phone, email, or in-person to provide information.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Collaborated with various departments to complete assigned tasks.
• Maintained and updated office records, both digital and physical.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Input data into spreadsheets and databases.

• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
• Washed dishes and sanitized prep area at end of each shift.
• Followed production chart to keep hot, fresh products available daily.
• Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
• Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
• Maintained clean, organized kitchen to maximize efficiency and food safety.
• Operated commercial kitchen equipment and tools.
• Stored, labeled and replenished supplies in compliance with food safety regulations.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Used utensils and equipment to portion, wrap and display bakery items.
• Maintained tidy and organized work area to comply with cleanliness standards.
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Assisted up to 30 customers per day with helpful attitude and positive approach.