Leona M. Nichols
Elkton,MD
Summary
I am seeking the opportunity to be a part of an organization where I can utilize my caring attitude and meet the needs of the department with a positive and caring attitude and initiative.
Overview
26
26
years of professional experience
Work History
Paraprofessional
Cecil County Public Schools
Elkton, Maryland
08.2024 - Current
- Supported students with diverse learning needs and behaviors.
- Monitored student progress and provided feedback to educators.
- Maintained a safe and organized classroom environment for students.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
- Offered students personalized educational, behavioral, and emotional support.
- Helped implement behavior management strategies for individual students.
- Assisted teachers with planning and preparing lessons for students.
- Ensured that all safety regulations were followed in the classroom environment.
- Attended professional development workshops related to job responsibilities.
Sales Representative
Popular Greetings
04.2018 - 07.2024
- Promoted products to clients, highlighting features and benefits to drive sales.
- Assisted clients with inquiries and resolved issues to enhance customer satisfaction.
- Manage client complaints
- Tracked and collected payments from clients to ensure timely accounts receivable management.
- Set up and maintain accounts
- Client display training for optimal resale of our products
- Manage advertising and promotional deals
Executive Assistant
Dana Railcare
03.2017 - 04.2018
- Maintained and scheduled all meetings, ensuring efficient use of time and resources.
- Supervised office employees to enhance team coordination and workflow.
- Assisted in business meetings
- Managed purchasing and receiving of supplies to guarantee timely availability for operational needs.
- Ability to work with sensitive information and maintain appropriate confidentiality
- Budget and billing
- Maintained and budget man hours
- Performed safety classes and job training classes
- Maintained TMD system
CSR for Lamb Weston
Perryville Cold Storage
06.2016 - 03.2017
- Sending proper reports to Lamb Weston and hauling company. I was the point of contact for the Lamb Weston account
- Addressed customer inquiries and resolved issues promptly.
- Managed inventory adjustments, applying accurate codes for all positive and negative changes to ensure inventory accuracy
- Verified returned products and processed them back into inventory with correct adjustments to maintain stock integrity
- Utilized JDA system to oversee all returns and coordinate inbound and outbound freight operations effectively
- Completing reports for all inbound and outbound damages, adjusting with proper codes
- Handling of accessorial charges which consisted of, but not limited to pallets, shrink wrap, pictures etc.
- Keeping track of all comp checks from drivers
- Managed all accounts to ensure timely completion of tasks
Inventory Control
C&S Wholesale Grocers
09.2013 - 06.2016
- Coordinated daily cycle counts and analyzed discrepancies to maintain inventory integrity.
- Executed inventory row runs at designated locations, verifying stock levels to enhance accuracy.
- Established inventory control systems to monitor stock levels and ordering needs.
- Developed and implemented inventory control systems to optimize supply chain performance.
- Collaborated with management teams on inventory control procedures.
Field Repair Technician Assistant
Dana Railcare
07.2010 - 09.2013
- Performed field repairs on rail-cars and on-track equipment while maintaining machinery, including backhoe, auger truck, petty bone, and track machine, to ensure operational readiness.
- Assisted field technician in servicing track switches and shifting rail cars on yard tracks to support efficient operations.
- Performed light repairs on rail cars such as end hoses, replacing worn wheels, and broken or damaged coupling equipment
- Collaborated with track workers to replace worn or damaged rail.
- Provided detailed reports on equipment failures, highlighting issues requiring extensive repairs to inform maintenance decisions.
- Maintained on-track safety for myself and the technician.
- Maintained and wore personal protective equipment at all times while following safety procedures and protocols.
- Ensured cleanliness of work area daily
- Work alongside the safety coordinator in helping establish new safety procedures for repairing equipment on yard tracks
Judicial Administrative Assistant
Circuit Court for Cecil County
03.2009 - 06.2010
- Coordinated court schedules and personnel assignments to optimize court operations
- Maintained appointment calendar for assigned judge
- Assigned a variety of cases to judges and entered in assignments into computer
- Prepared case notices for all parties involved, ensuring timely communication
- Notified litigants of trial assignments
- Prepared and filed court documents
- Prepared monthly reports on disposition of cases
- Composed court-related correspondence
- Established and maintained an accurate and complete filing system
- Managed budget and billing processes to support efficient court administration
Sole Owner and Manager of Business
Nichols Feed and Grain, LLC
Elkton, Maryland
08.2000 - 03.2009
- Implemented marketing strategies to attract new customers.
- Maintained relationships with existing clients by providing superior customer service.
- Facilitated timely distribution of feed to ensure customer satisfaction
- Coordinated delivery schedules for timely order fulfillment.
- Oversaw financial records to ensure accuracy and compliance
- Prepared and maintained budget and billing
- Cultivated positive public relationships to enhance community engagement
- Trained staff on customer service and product knowledge.
- Ensured compliance with safety regulations and standards.
- Conducted seminars to educate on products and feed options
- Developed relationships with local farmers and suppliers.
- Collaborated with 4-H to address needs and supplies, in the needs and supplies to maintain their animals
Education
High School Diploma -
Elkton High School
Elkton, MDLicense in Cosmetology -
Schilling & Douglas
Newark, DEGovernment Procurement, Government Logistics
Cecil College
ElktonSkills
- Student support
- Classroom management
- Lesson planning
- Behavioral strategies
- Educational feedback
- Customer service
- Problem solving
- Effective communication
- Time management
- Specialized instruction
Training
- TMD Software
- Medical Terminology
- Phlebotomy
- Medical Billing
- Management Training
- Cardiovascular equipment training
- JDA system
- Mas 90 Software
Timeline
Paraprofessional
Cecil County Public Schools
08.2024 - Current
Sales Representative
Popular Greetings
04.2018 - 07.2024
Executive Assistant
Dana Railcare
03.2017 - 04.2018
CSR for Lamb Weston
Perryville Cold Storage
06.2016 - 03.2017
Inventory Control
C&S Wholesale Grocers
09.2013 - 06.2016
Field Repair Technician Assistant
Dana Railcare
07.2010 - 09.2013
Judicial Administrative Assistant
Circuit Court for Cecil County
03.2009 - 06.2010
Sole Owner and Manager of Business
Nichols Feed and Grain, LLC
08.2000 - 03.2009
High School Diploma -
Elkton High School
License in Cosmetology -
Schilling & Douglas
Government Procurement, Government Logistics
Cecil College