Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leona Runyon

Bidwell

Summary

Dynamic General Manager with a proven track record at R Journey & Advanced Outdoor Management, excelling in operations management and team leadership. Successfully implemented cost-saving measures, enhancing profitability while fostering strong vendor relationships. Adept at budget development and performance analysis, driving customer retention and satisfaction through strategic initiatives.

Overview

5
5
years of professional experience

Work History

General Manager

Sea Swell Megunticook & Camden Hills Campgrounds
11.2024 - Current

General Manager

R Journey & Advanced Outdoor Management
01.2021 - Current
  • Top to bottom professional & efficient property management of multiple campgrounds, located all over the U.S.
  • Assisted in developing operational strategies to enhance team performance and productivity.
  • Collaborated with departments to streamline processes and improve service delivery.
  • Supported daily operations by managing schedules and coordinating staff activities.
  • Engaged in training sessions to learn about company policies and best practices.
  • Contributed to maintaining a safe and organized work environment through adherence to safety protocols.
  • Implemented feedback from team members to foster a culture of continuous improvement.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

General Manager

Douglas Forest RV Resort
02.2024 - 11.2024

General Manager

Interlake RV Park
01.2021 - 11.2023

Education

Associate of Science - Licensed Practical Nursing

Hocking College
Nelsonville, OH
06-2004

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Staff management
  • Customer relations
  • Inventory control
  • P&L management
  • Labor cost controls
  • Customer retention
  • Deadline oriented
  • Vendor relationships
  • Consistently meet goals
  • Facility management
  • Exceptional interpersonal communication
  • Purchasing
  • Recruitment
  • Expense control
  • Performance evaluations
  • Staffing
  • Operations oversight
  • Performance analysis
  • Quality management
  • Sales expertise
  • Cost reductions
  • Marketing
  • Data review
  • Vendor sourcing
  • Vendor negotiations
  • Market analysis
  • Budget development
  • Proficient in [software]
  • Contract negotiations
  • Branding
  • Client account management
  • Budget allocation

Timeline

General Manager

Sea Swell Megunticook & Camden Hills Campgrounds
11.2024 - Current

General Manager

Douglas Forest RV Resort
02.2024 - 11.2024

General Manager

R Journey & Advanced Outdoor Management
01.2021 - Current

General Manager

Interlake RV Park
01.2021 - 11.2023

Associate of Science - Licensed Practical Nursing

Hocking College