Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Leona Younan

El Cajon,CA

Summary

Forward-thinking student with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating peer performance and overseeing key projects. Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Tutor

Children In The Community
San Diego, CA
05.2020 - Current
  • Helped students review and understand previous lessons to make connection with new lesson.
  • Met with students to clarify and review concepts taught in class and solve specific problems.
  • Worked closely with students to help develop math and essay writing skills.
  • Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.
  • Prepared for tutoring appointments by learning about key topics and planning out structured activities.

Manager

Surf N Sub Deli
San Diego, CA
01.2018 - Current
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Monitored staff performance and addressed issues.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

Pharmacy Shadow/Tech

Rancho Pharmacy
San Diego, CA
07.2023 - 07.2024
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Restocked shelves with new supplies of medications as needed.
  • Answered telephones to respond to questions or requests.

Dental Assistant

UCSD Student-Run Free Dental Clinics
San Diego, CA
05.2022 - 05.2023
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.

Education

Doctor of Pharmacy -

UCSD Skaggs School of Pharmacy
San Diego, CA
06-2028

Bachelor of Science - Biology

San Diego State University
San Diego, CA
05.2024

High School Diploma -

Valhalla High School
El Cajon, CA
06.2021

Skills

  • Communication Skills
  • Project Management
  • Sales Techniques
  • Staff Development
  • Documentation and Reporting
  • Work Planning and Prioritization
  • Team Building
  • Complex Problem Solving
  • Team Leadership
  • Issue and Conflict Resolution
  • Time Management
  • Active Listening
  • Problem Resolution
  • Attention to Detail

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Limited

Certification

  • CPR certified by UCSD
  • Certified Safety Professional
  • Dental X-ray License - 2022
  • Health Ambassador
  • Pharmacy Intern License

Timeline

Pharmacy Shadow/Tech

Rancho Pharmacy
07.2023 - 07.2024

Dental Assistant

UCSD Student-Run Free Dental Clinics
05.2022 - 05.2023

Tutor

Children In The Community
05.2020 - Current

Manager

Surf N Sub Deli
01.2018 - Current

Bachelor of Science - Biology

San Diego State University

High School Diploma -

Valhalla High School

Doctor of Pharmacy -

UCSD Skaggs School of Pharmacy
Leona Younan