Leona E. Scott

• Picked product items to fulfill customer orders with speed and accuracy to meet required productivity targets
• Ensure items to be picked meet the highest quality standards to ensure customer satisfaction
• Assigned to the Mind Your Step Program for the past 12 months to assist associates who needed to obtain safety shoes. Managed the check-out/check-in process for approximately 30-80 safety shoe rentals per shift

• Actively engage with buyers, sellers, renters and landlords to assist them with their real estate needs (average 3-5 clients per month currently)
• Manage all aspects of the real estate transaction which includes preparing leases and contracts, arranging showings, and acting as the primary point of contact for all involved third parties (e.g. attorneys, title companies, property inspectors and appraisers)
• Prepare detailed comparative market analyses, property and sales reports for current and prospective clients (average about 10-15 per month)
• Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.

International Assignment HSBC Holdings plc London 2010-2012

• Provides senior level generalist support to Global Risk, partnering with the Heads of Group Risk and other Global Risk Board members as appropriate to ensure the implementation and execution of the Global People Strategy
• Responsible for globally coordinating key Group HR initiatives and processes, such as pay review, performance management, succession planning and talent management programs with the relevant business stakeholders and international/regional HR teams
• Indirectly manages the Global Risk HR Support Manager who is responsible for HR transaction delivery in Group Risk
• Established effective partnerships with senior functional/business leaders across the regions and within Group Risk to facilitate the implementation of the People Strategy
• Launched and implemented the Group Risk 'My Career In Risk' career development program
• Launched ‘My Career in Risk’ which is a comprehensive personal and career development framework for Global Risk employees
• Provided expert guidance and support to senior line managers on complex HR issues and worked with the Global Risk HR Support Manager to ensure effective delivery of HR transaction solutions that met business needs.

Assignment to HSBC Mexico City 2009-2010

• Partnered with the Regional Head of HR,Global Businesses - Americas and other key stakeholders to develop and deliver a workable HR operating model for Commercial Banking, Risk, Private Banking and Global Banking & Markets.
• Managed all key global HR processes, e.g. complex Executive Appointment compensation approvals, pay review, performance management and succession planning, for each business line as required.
• Worked closely with regional senior executives, relevant country/regional/global Heads of HR to align career development and succession planning activities with the Group’s Talent, Performance & Reward philosophy and strategy.

HSBC USA New York Domestic/International Private Banking & Asset Management 2003-2008

• Promoted from VP to SVP in 2003, ultimately managing an HR team of 10 people supporting approximately 1000 employees in The Americas.
• Provided strategic HR leadership support to senior managers and executives,using appropriate data and metrics, to ensure that HR strategy was aligned with key business priories
• Worked with business leaders to ensure that performance, talent management and succession planning initiatives had a positive impact on employee engagement

• Provided HR leadership and support across the business, managing an HR team of 3 supporting over 400 employees
• Worked closely with key stakeholders to create and implement a new organizational structure for operations in France and the United Kingdom
• Restructured the HR function and changed its strategic focus to ensure better client service delivery
• Implemented an executive coaching program for the Advertising division