Customer-oriented manager with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Experienced manager with excellent client retention and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Self-motivated and dependable while achieving high performance with minimal supervision. Forward-thinking manager with 20 years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing equipment.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Organized storage areas to maximize movement and minimize labor.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Prepared domestic and foreign shipments in line with regulations established by shipping companies and international customs.
Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
Trained and supervised shipping department staff, enforcing company policies and industry best practices.
Coordinated documents and bills, managed payments and responded to inquiries.
Handled scheduling and managed timely and effective allocation of resources and calendars. Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock. Greeted visitors promptly and directed to correct locations. Updated employee paperwork and records. Aided senior leadership during executive decision-making process, meeting with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation. Enhanced customer satisfaction ratings by resolving account issues efficiently. Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
Perform duties which include sample analysis, material preparation, wet screening, and mineral processing. Assist in research and the analysis of the quantity, quality and distribution of minerals. Conduct laboratory test on rock and mineral samples. Conduct or assist in safety and environmental audits. Work closely with scientists and engineers to assess process and procedures that render solid results.
Duties included sample prep, pulverizing, wet lab activities and crush prep of mining site ores and materials for analytical testing. Other duties included but not limited to storing large bulk material using pallet jacks and fork lifts. Compliant with Freeport safety and regulation training. MSHA refresher completed 11/2018 along with numerous safety and regulatory training completed 08/2018.
Performed duties as a technician until 2006. Assumed responsibilities of manager in charge of Marana, AZ facility. Performed staff safety and maintenance training as required per federal, state and local regulations. Performed daily, weekly and monthly goal setting objectives and execution. Supervised day-to-day operations, equipment use and team of employees, which included scheduling manpower needs and payroll tasks. Worked with vendors such as Boeing, Delta, Fed Ex, Atlas and American Airlines in providing work estimates and staffing requirements. FAA approved inspector through company with duties of returning aircraft to service and maintaining federal regulations and policies. Assessed, optimized and elevated operations to target current and expected demands.