Leonard Cunningham
Oakland,CA
Summary
A highly resourceful, self-motivated professional with over 15 years experience in the areas of sales and operations in the financial services sector. Possesses excellent interpersonal, organizational and problem-solving skills, with a strong background in underwriting residential / commercial lending. Been recognized as a self-starter, results-oriented, and outgoing team player.
Overview
8
8
years of professional experience
Work History
Personal Banking Officer
Wells Fargo Bank, N.A.
08.2021 - 05.2023
- Increased Bank's profitability by cultivating new business relationships,
- Maintained and developed customer relationships, new business, face to face and over telephone to discover their financial needs and provide product and service recommendations
- Negotiated proper loan structures, selling Bank's credit and non-credit products
- Accepted special projects in support of team and community involvement
- Maintained knowledge of corporate banking, credit and non-credit products, trust, real estate, treasury management and other bank functions.
- Worked closely with management to strategize sales techniques to increase branch production and customer service
Relationship Banker
Umpqua Bank
01.2019 - 11.2019
- Depository Deposit Account Management by creating customer relationships through active participation in business development activities, and needs-based questioning to identify deposit, credit, and investment solutions to help customers achieve their financial goals
- Continually boosted branch production and revenue by 60% by consistently meeting all monthly and quarterly sales goals.
- Processed and Prepared Loan Applications for residential / commercial lending within pre-authorized limits.
- Performed other duties in accordance with applicable standards, policies and regulatory guidelines.
New Accounts Specialist
AVIDBANK
07.2017 - 09.2018
- Provided sales practice as well as overall administrative and operational client services support to assist Lending Officer(s)
- Interfaced directly with clients and solicit loan requests from clients, provide sales advice to clients, and cold call potential clients for lending products under the direction of the Commercial Lending Officer(s)
- Provided account information and quotes, opened new depository accounts, and processing loan payoffs / payments
- Performed various administrative functions for Lending Officer(s) and/or Branch Manager including, but not limited to, preparing forms and reports as well as preparing and/or originating correspondence for the Lending Officer(s)
- Created and maintained files to meet regulatory requirements for commercial depository account openings, creates and produces reports and databases while establishing and maintaining files and record keeping necessary to support sales efforts.
Financial Services Officer
MECHANICS BANK
08.2015 - 07.2017
- Utilized strong interpersonal customer servicing skills to cross sell depository accounts to individuals, fiduciary, and small businesses in a retail banking environment
- Assisted new and existing account holders with account maintenance, on-line banking, and other complex issues
- Received, processes and closes consumer loan and small business loan applications and reviews loan packages to ensure fair regulatory lending practices
Client Services Speacialist
BRIDGE BANK HOLDINGS
12.2014 - 03.2015
- Coordinated with sales and operations staff to resolve service problems and boost client satisfaction.
- Supported Commercial Lending Officers with projects with advanced skills in document management, customer relations and reporting.
- Reviewed and gather supporting loan documentation and assisting with loan processing and loan analysis.
- Called existing and prospective customers to evaluate desires and offer depository and lending options.
Education
Bachelor of Science - Finance
Morris Brown College
Atlanta, GASkills
- Client Acquisition and Retention
- Attention to Detail
- Verbal and Written Communication
- Personal Advising
- Portfolio Assessment
- Wealth Management
Timeline
Personal Banking Officer
Wells Fargo Bank, N.A.
08.2021 - 05.2023
Relationship Banker
Umpqua Bank
01.2019 - 11.2019
New Accounts Specialist
AVIDBANK
07.2017 - 09.2018
Financial Services Officer
MECHANICS BANK
08.2015 - 07.2017
Client Services Speacialist
BRIDGE BANK HOLDINGS
12.2014 - 03.2015
Bachelor of Science - Finance
Morris Brown College